Customer Service Hours: 8am to 5pm, EST

All orders for U.S.A., Canadian, Australian, or New Zealand resale or distribution received at ASTD will be returned to the customer. The order will need to be resubmitted to National Book Network (NBN) for processing and fulfillment. Applicable discount schedules are available on the NBN website: http://www.nbnbooks.com/.

*Discounts for ASTD Chapters and publishing partners will continue to be processed and fulfilled by ASTD Press Publications Department. Please contact publications@astd.org with any questions.

Outside North America: 
Sales of ASTD Press publications to buyers and resellers in the United Kingdom, Continental Europe, the Middle East, parts of Africa, and Asia can be purchased at:

Eurospan Group
c/o Turpin Distribution
Stratton Business Park
Biggleswade, Bedfordshire SG18 8TQ
United Kingdom
Phone: +44.0.1767.6044972
Fax: +44.0.1767.601640
E-mail: eurospan@turpin-distribution.com
Web: www.eurospanbookstore.com

For a complete list of countries with Eurospan serves, click here.

All other countries may send their publication orders directly to ASTD. Orders shipped to these countries are sent by best available carrier. International shipping fees are based on expedited delivery rates. You may order online using Visa, MasterCard, Discover, or American Express. (Please note: if ordering by phone, fax, or mail, prepayment in U.S. dollars or payment by credit card is required for international orders.)

All orders to Canada and other International destinations may be subject to custom fees. ASTD is not responsible for payment of these additional fees or for returned orders due to nonpayment of international custom fees. ASTD will not re-send these orders.