MEASURING ROI IN THE PUBLIC SECTOR

To read more about these case studies, click on the links below:

• Absenteeism Reduction Program
  By Jack J. Phillips and Ron D. Stone
  (ASTD Product Code: 71990341)
• Calculating the Return in Investment of the Royal New Zealand Navy's Marine Engineering Retention Bonus Scheme
  By Beryl Ann Oldham, Paul Toulson, Brenda Sayers, and Graham Hart
  (ASTD Product Code: 71990337)
• Competency-Based Assessment of Managers and Supervisors
  By Ilene F. Gast
  (ASTD Product Code: 71990334)
• Competency Development for Leaders in the 21st Century
  By Victoria Clark and Debra Peoples
  (ASTD Product Code: 71990332)

• Evaluating the Impact of a Graduate Program in a Federal Agency
  By Jack J. Phillips and Patricia Pulliam Phillips
  (ASTD Product Code: 71990338)
• How a Pilot Study Launched Training ROI Evaluation
  By Chandler Atkins
  (ASTD Product Code: 71990335)
• Process Mapping the Three P's: Planning Policies, Procedures, and Programming Changes Prior to Implementing a Campus Procurement Card Initiative
  By Kit Brooks, Elaine Crutchfield, David Martinson, Jane Eaves, and Gary K. Smith
  (ASTD Product Code: 71990336)
• Proposed Implementation of a Client Relationship Management System
  By Susan Pepper and Ronald Christie
  (ASTD Product Code: 71990340)
• The Public Sector Challenge: Developing a Credible ROI Process
  By Patricia Pulliam Phillips and Jack J. Phillips
  (ASTD Product Code: 71990331)
• Tax Relief and Community Investment
  By William Hettinger
  (ASTD Product Code: 71990333)
• Workforce Development ROI
  By Dennis K. Benson and Victoria P. Tran
  (ASTD Product Code: 71990339)

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