Through exceptional learning and performance, we create a world that works better. 

 
 
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MEASURING LEARNING AND PERFORMANCE

To read more about these case studies, click on the links below:

  • Applied Behavior Management Training
    By Russ Westcott
    (ASTD Product Code:     71040158)
  • Built-in Evaluation
    By Mary L. Broad, Lisa Szymanski, and Alex Douds
    (ASTD Product Code: 71040159)

  • Evaluating an Organization Development Program
    By Michael Albert
    (ASTD Product Code:     71040160)
  • Getting Results with Interpersonal Skills Training
    By Darlene Russ-Eft, Srinivas Krishnamurthi, and Lilanthi Ravishankar
    (ASTD Product Code: 71040161)
  • Improving Customer Service Skills
    By Rebecca Payne
    (ASTD Product Code:     71990215)

  • Interactive Skills Training for Supervisors
    By Paul R. Bernthal and William C. Byham
    (ASTD Product Code:     71040162)
  • Measuring ROI in an Established Program
    By Jack J. Phillips
    (ASTD Product Code:     71990216)
  • Measuring ROI: Progress, Trends, and Strategies
    By Jack J. Phillips
    (ASTD Product Code:     71040163)

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