Post-Conference Certificate Program

Facilitating Organizational Change Certificate Program   New Dates! March 21-22, 2009 Facilitating change is more critical now than ever as organizations are affected by economic conditions and are driven to improve efficiency, productivity, and service quality. This two-day program establishes a comprehensive change model that can be immediately applied to your current situations through application exercises, case studies, and interactive program modules.

Learning Objectives

After the workshop, participants will be able to:

• Conduct diagnostic assessments and other forms of data gathering to define the change efforts needed
• Analyze data to provide feedback to help clients clarify outcomes, establish expectations, and identify realistic boundaries
• Understand change management theories, such as systems thinking and open systems theory, chaos and complexity theory, appreciative inquiry, action research, communication theory, and motivation theory
• Select an appropriate change model and design a strategic plan for change that minimizes the impact on people and maximizes buy-in
• Create implementation designs that involve and inspire formal and informal leaders
• Develop communication plans that raise awareness, build commitment, and ensure understanding
• Manage consequences that may occur, such as conflict, resistance, negativity, and complacency.

Audience

This program is designed for learning professionals who are currently responsible for managing change efforts or those who want to be ready for this challenge in their current or future positions.

Course Description

Designed for ASTD by industry expert Elaine Biech of ebb associates, the Facilitating Organizational Change Certificate Program contains application exercises, case studies, templates, and interactive program modules. Participants will learn a comprehensive, six-step change model that can be applied to their current situation.

By the end of the program, participants will be able to:

• Implement a change process using the six step CHANGE model
• Apply tools and techniques to support a change intervention
• Describe and model the role of a facilitator of change
• Assist clients to assess, design, and implement a change intervention
• Establish sponsorship, ownership, and involvement in change efforts
• Evaluate change results.

Day 1 Topics

• Introduction to Change Management
• Six Step CHANGE Model
• Change Agent Characteristics
• Data Collection
•  Organizational Readiness
• Qualities of a Change Leader
• Creating Visions for Change
•   Developing Communication Plans
• Using Teams to Design an Implementation.

Day 2 Topics

• Reactions to Change
• Overcoming Resistance and Increasing Commitment
• Establishing Metrics
• Conducting a Risk Assessment
• Implementation Tools
• Importance of Short-Term Gains
• Building Momentum
• Evaluating the Effort
• Making Change Stick.

Certificate

The ASTD 2004 Competency Study: Mapping the Future identified facilitating organizational change as a critical area of expertise for the workplace learning and performance professional. The content of this program is based on the ASTD Competency Model and helps practitioners prepare to obtain the Certified Professional in Learning and Performance (CPLP) credential.

This is a certificate program and the ASTD Facilitating Organizational Change Certificate is awarded to participants upon successful completion of the 2-day program.

Fees

Member Fee: $995; Nonmember Fee: $1,295

Facilitator

 

Mitch Kotula

 

Since 1982, Mitch has held a wide variety of Change Management leadership positions and is known as a global expert in change implementation and transition.  He is an innovative, pragmatic, yet practical consultant who can translate theories and concepts into effective solutions that work in real-life situations.  He is currently operating a private consulting practice and is a contractor with the American Society for Training and Development (ASTD). 

Mitch has been consulting to and working with an international variety of government and leading Fortune 1000 organizations through their mergers, technology introduction, organizational transitions, strategic planning, crisis management and the planning for and implementation of complex changes.

Mitch worked with Daryl Conner in writing the book, Managing at the Speed of Change and collaborated with Peter Robertson on the book, Always Change a Winning Team.

Mitch has Master degrees from both Winthrop and Webster Universities, credentials from the Organizational Effectiveness Center and School and from the Australian Graduate School of Management in Sydney, Australia.  In addition, Mitch has worked, traveled and lived in Europe, Asia, Central and South America.

Testimonials

"I figured I wouldn’t learn much because I’ve been facilitating organizational change throughout my 30 year career. I was wrong – I learned a lot! I also gained validation for some of our practices. Added to the opportunity to meet and interact with other change leaders, this was an experience I recommend without reservation."

"The course provided valuable tips, tools, and tactics on facilitating organizational change that are easy to understand and implement."

"This course dabbles in theory and dives into practice. I loved the practical application approach to the course and came away with several change management tools for my toolkit!"