Installment Billing FAQ

Paying for your membership just got easier.  ASTD is now able to provide an installment billing option to give you more flexibility in your choice to fund your professional development. 

Below are some commonly asked questions regarding installment billing:

Q.  What payment methods are accepted?
A.  Installment billing is only for credit card payments.

Q.  When will I be charged each month?
A.  Your credit card on file will be charged the beginning of every month.

Q.  How many payments are there?
A.  Installments are divided into 12 equal payments.

Q.  What if my card is declined?
A.  If your card is declined, you will be notified and have 48 hours to provide a new card before service is terminated.

Q.  How do I sign up for installment billing?
In order to sign up for installment billing, you must call Customer Care or mail or fax your renewal form with credit card information. (Not available through the web.)

Q.  Will my membership auto renew?
A.  It is only good for your current 1 year membership/subscription. It does not auto renew your membership/subscription.

Q.  How will I be charged if I subscribe to other ASTD products?
A.  If you are using the installment billing option for a membership and a subscription, your credit card will be charged separately for each product.

Q.  What if I have a National and Chapter membership?  
A.  Chapter membership dues cannot be paid through installment billing.  The chapter fee must be paid in full, then the remaining national fee can be divided among 12 months.   

Please contact ASTD Customer Care if you have any further questions regarding our installment billing option. 


ASTD Customer Care
Customercare@astd.org
US:  1.800.628.2783
International:  1.703.683.8100
(Representatives available Monday through Friday, 8 am to 6 pm ET.)