SOS: Sharing Our Success

Membership Success Stories

Membership Drives

Midlands Chapter, Admit One Guest Pass

Description: The Midlands Chapter posted a “guest pass” on their website for prospective members to attend a free meeting. After meetings, the chapter follows up with prospects that use the passes and has experienced a 38 percent conversion rate of pass users becoming members.

Eastern Pennsylvania, Membership Drive

Description: The Eastern Pennsylvania Chapter’s vice president of marketing divided a list of national members in the area, and board officers invited them to a free networking event. The chapter offered a reduced membership fee ($10 off the regular fee) if the person joined the chapter the evening of the networking event and a reduced fee ($10 off the regular renewal fee) to renew chapter membership.

Membership Engagement

DC Metro Chapter, Increasing and broadening the role of volunteers in chapter activities

San Diego Chapter, Membership Engagement

South Central Wisconsin Chapter, How Appreciative Inquiry Grew Our Chapter

Membership Retention

Twin Cities, Season Pass-Membership Retention 

Surveys

Chicagoland, Bi-Annual Customer Satisfaction Survey

Midlands Chapter, Membership Survey

Description: The Midlands Chapter uses an electronic annual survey to find out about member satisfaction and collect data for planning chapter meetings and events. The chapter received a 60 percent response rate in 2007. To incent members, they place participants’ names in a drawing for a prize.

 

 
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