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SOS: Sharing Our Success
Administrative Success Stories
Strategic Planning
Dallas Chapter, Balanced Scorecard/Chapter Goals
Description: To fulfill the CORE requirement to have an annual plan, the Dallas Chapter established goals in categories including: customer, financial, process, and learning and growth, comprising a chapter scorecard. The goals were published in the newsletter at the beginning of the year and mid-year, and the scorecard was reviewed at each leadership meeting.
Eastern Pennsylvania, Knowledge Management
Description: The Eastern Pennsylvania Chapter’s Knowledge Management Initiative is designed to capture, document, organize, and publish the operational policies and procedures of the chapter. Standard operating procedures for each functional area and supporting area were created as an outcome of this process.
Eastern Pennsylvania Chapter, Build and Maintain Your Board on Solid Foundations
Fort Lauderdale Chapter, Strategic Planning
Description: This board retreat and strategic planning event allowed the new and existing board members to build relationships and identifying goals and initatives for the coming year.
Greater Detroit Chapter, Chapter Scorecard
Description: Greater Detroit Chapter came up with a scorecard to address ongoing metrics of the chapter and to ease the CORE process. The scorecard was targeted to aid the board primarily in making decisions about how to run the chapter and ensure alignment with CORE requirements.
Mid-New Jersey Chapter, Chapter Program Communication Process
San Diego Chapter, Strategic Planning and Transitioning
South Central Wisconsin Chapter, ASTD-SCWC Extreme Makeover: Using Appreciative Inquiry for Strategic Planning
Policies and Procedures
Greater Detroit Chapter, Chapter Business Office Administrative Policy and Procedure Manual
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