ROI
1. Getting Real about Evaluation
T+D, v60 n5 p24-25 May 2006
Fundamentals. This article urges training and workplace performance professionals to consider two realities about training programs: 1) training yields predictable results; and 2) training alone never works. The author suggests ways of handling these two realities.
2. DaimlerChrysler Quantifies Training Quality
T+D, v60 n5 p45-47 May 2006
The successful certification program at DaimlerChrysler can be directly linked to an increase of over 20 percent in dealer sales. The DaimlerChrysler Academy (DCA) now in its fourth year has demonstrated to DaimlerChrysler and its dealers the value of training. DCA offers a dealership certification that covers product knowledge, selling techniques, and other topics linked to performance indicators and scorecards for the dealerships.
3. Corporate Learning Strategies
ASTD Press Book ISBN: 1-56286-412-2
The author asserts that the learner is the driver of motivation to learn yet the organization benefits from the learning sometimes more than the individual. The book presents a model that captures the five central domains of corporate learning and their associated motivational features. This roadmap helps encourage and cultivate employee growth using a proven return-on-learning-investment model. Three case studies are used to illustrate the model.
4. How Learning has to Add Up
T+D, v60 n4 p44-46, 50-51 April 2006
Measuring the affects of learning on business results used to be measured after training was completed. Now, the push to measure training during the learning process and to embed assessment in work is becoming more frequent. The emphasis has shifted from evaluating particular learning programs to using data on a continual basis to monitor the efficiency and effectiveness of the learning function across the enterprise.
5. The Cornerstone of Strategic HCM
LEARNING CIRCUITS, v6 n10 October 2005
This article focuses on creating a human capital management (HCM) program using the effective technology and specific components that will drive financial goals. The building blocks of the system are organizational alignment, performance-driven employee development, data-driven decision making, and predicative analytics.
6. Aligning Training to Business Results
T+D, v59 n6 p34-39 June 2005
This article proposes seven routes that workplace learning and development professionals can use to align corporate training with organizational goals. The seven routes are: become a (corporate) GPS, alleviate the pain points, work in the squeeze zone, make lemonade, mine and distribute the best, plan for the future, and partner with management.
7. Leadership Learning
T+D, v59 n6 p53-55 June 2005
This case study explains the Simonton Windows leadership development program focusing on an innovative component, the leadership challenge. The leadership challenge component enables the newly trained leaders to apply their skills in one of several non-work settings--most often a school or community group. This component sets the program apart and increases Simonton's return on its leadership development nine-day certificate program investment to an enviable 8:1 ratio.
8. BP Redefines Leadership
T+D, v59 n3 p32-41 May 2005
This case study describes how BP took a bold look at making its successful, global management development program better. The article explains the steps taken to take a deeper, more focused look at the program to determine what would increase its relevance and value to BP.
9. The ROI of SWAT
T+D, v59 n1 p48-50 January 2005
This article details how Toshiba American Business Solutions developed Special Weekly Acquisition Training (SWAT) a tool used to bring the sales people of newly acquired companies up to speed about Toshiba products. Senior management at Toshiba have found that this training tool has increased employee retention and reduced the training costs of employees dramatically. While Toshiba doesn't ask about the costs or the ROI formally, the training group who developed SWAT can provide the numbers when needed. Toshiba American Business Solutions is a 2004 ASTD BEST award winner.
10. Return on Investment (ROI) Basics
ASTD Press Book ISBN: 1-56286-406-8
The fundamental aspects of program evaluation, specifically return-on-investment (ROI) are the core of this book. The seven chapter titles are: the basics of ROI, plan for your work, collect data, isolate program impact, do the math, toot your horn, and sustain momentum. The book assists beginners looking for a road map for planning a comprehensive evaluation process. It contains examples, tools, and questions that illustrate the content of each chapter.
11. ROI at Work
ASTD Press Book ISBN: 1-56286-404-1
This book of 12 case studies illustrates how evaluation and measurement of training are being applied across industries such as financial services, telecommunications, and pharmaceuticals. The introductory chapters address the basics of return-on-investment, measuring training effectiveness, and evaluation.
12. The State of Learning Analytics
T+D, v58 n6 p34-37 June 2004
This article defines learning analytics as organizational activities that help understand how to better train and develop employees and customers. Survey results from 100 organizations on learning analytics identified the key elements (technology, process, stakeholders, and strategy) of learning analytics are presented. Technology and process elements are discussed in detail. The survey results indicate that companies are focusing more strongly on level three evaluations and above, which will require better processes to be in place to assess training investments.
13. Making Results Visible
T+D, v58 n6 p46-51 June 2004
More and more often training managers are being asked to showcase the results of training programs. This article features programs from Hewlett-Packard, Federated Department Stores, and AstraZeneca that demonstrate how to publicize the return-on-investment. The article concludes with a discussion of success factors and lessons learned.
14. Decoding Value
LEARNING CIRCUITS, v5 n6 June 2004
This article, based on the book "Quick! Show Me Your Value," covers how to demonstrate the ROI of performance solutions. It defines the typical value chain of most organizations and how to tap into that chain to illustrate the value of performance activities.
√ Check it out. Links to ASTD Discussion Board threads on Return on Investment (ROI). Read the threads below and see what is being discussed among professional peers. Discussion threads change constantly. To find out what’s being discussed, go to any Discussion Board and click on the Find feature.
ROI
Looking For Best Practices for Measuring Trainings ROI
Looking for a user-friendly ROI model
Controlling the bias in ROI Evaluation
