The ASTD Competency Model: 9 Areas of Expertise (AOEs)

As part of the 2004 initiative to build a competency model for learning and performance professionals, ASTD identfied nine areas of expertise, deamed critical for workplace learning and performance (WLP) professionals:

• career planning and talent management
• coaching
• delivering training
• designing learning
• facilitating organizational change
• improving human performance
• managing the learning function
• managing organizational knowledge
• measuring and evaluating