Telling Ain't Training

By Harold D. Stolovitch and Erica J. Keeps

This book is an entertaining and practical tour-de-force for every trainer and performance improvement professional. It tackles the three universal and persistent questions about the profession: how do learners learn, why do learners learn, and how do you make sure that learning sticks. The authors of this interactive and provocative volume provide solid answers to these questions backed by more than 70 years of combined real-world experience and academic study. Telling Ain’t Training deliberately avoids the one-way communication of “telling” trainers how to be more effective. Instead, it uses an interactive approach that models the basic message of the book—that is, humans learn best through active mental engagement. The authors expect the readers to “do” something, not just read! Despite its fun and breezy tone, every concept in the book is solidly backed up by research. The ultimate goal of this book is to allow the reader an opportunity to break through learning barriers, separate learning myth from research-based facts, and dispel counterproductive beliefs and practices that harm the instructional process.

The Beyond Telling Ain't Training Fieldbook is the answer to many requests for a practical, on-the-ground guide to help individuals and their organizations fully implement the powerful principles of Telling Ain't Training. The Fieldbook provides readers with concrete actions and support materials to stop telling and start training. You will find useful worksheets, assessments, tools, and advice that will enable you and your organization to realize the true value of workplace learning.

Click here to access downloads for the Beyond Telling Ain't Training Fieldbook.

About the Authors 

Harold D. Stolovitch and Erica J. Keeps share a common passion—developing people. Together they have devoted a combined total of more than 70 years to make workplace learning both enjoyable and effective. Their research and consulting activities have involved them in numerous projects with major corporations, such as Hewlett Packard, Sun Microsystems, Oracle, General Motors, Bell Canada, Telecom Asia, Canadian Pacific Railway, Alcan, Prudential, Century 21, and many others. Their dedication to improving workplace learning and performance is reflected in the workshops they conduct internationally on training delivery, instructional design, and performance consulting. Stolovitch and Keeps are the principals of HSA Learning & Performance Solutions LLC (USA) and Harold D. Stolovitch & Associates Ltd (Canada), specialists in the application of instructional technology and human performance technology to business, industry, government, and the military. Together they are co-editors of both editions of the award-winning Handbook of Human Performance Technology: A Comprehensive Guide for Analyzing and Solving Performance Problems in Organizations and Improving Individual and Organizational Performance Worldwide, published by Jossey-Bass/Pfeiffer.

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