For every trainer, presenter, or facilitator who's ever "lost" an audience, or had the nagging sense he or she missed the mark, this book is part handbook and part inspiration. Motivational speaker and classroom guru Jim Smith, Jr. covers just about every possible mistake a presenter can make and then offers readers positive and effective ways to remedy the situation. The more than 600 suggestions included in this volume cover all facets of classroom presentation mistakes from facilitation and room set-up mistakes to motivation, difficult participant, and audiovisual mistakes to storytelling and evaluation mistakes. Each of the lively and entertaining responses to these common mistakes know as "Jim's Gems" offers the reader direct fixes that can be implemented immediately.

A sought-after motivational speaker, Jim Smith, Jr. is the author of the bestselling book From Average to Awesome: Lessons for Living an Extraordinary Life (2008, ASTD Press) and co-author (along with Ken Blanchard, Mike Van Hoozer, Jack Canfield, John Christensen, and others) of the leadership book The Masters of Success (2006, Insight Publishing).

He is known for connecting with, and encouraging, and challenging his audiences to be outstanding. He is president and chief executive officer of JIMPACT Enterprises and works with his clients in the area of professional trainer development, leadership, motivation, inclusion, and professional development. Prior to forming JIMPACT, he worked in leadership positions for the Bob Pike Group, Simmons Associates, CoreStates Bank, the Vanguard Group of Investments, and Prudential's American Association of Retired Persons (AARP) Operations.