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ASTD Handbook Contents

Foreword
Introduction

Section I: Learning in the Workplace

Luminary Perspective: Learning in the Workplace
A. William (Bill) Wiggenhorn

1. The Evolution of the Training Profession
Tora Estep

2. The Evolution of Human Performance Improvement
Joe Willmore

3. The Business Case for Learning
Rita Bailey

4. Performance Consulting: A Process to Ensure Skill Becomes Performance
Dana Gaines Robinson

Section II: Assessing and Analyzing Needs

Luminary Perspective: Some Important Questions Regarding Needs Assessment and Analysis
Geary A. Rummler

5. Data Collection and Assessment--Finding the Right Tool for the Job
Ethan S. Sanders

6. Identifying Performance and Learning Gaps
Paul H. Elliott

7. Competencies and the Changing World of Work
Patricia A. McLagan

8. Selecting Solutions to Improve Workplace Performance
Harold D. Stolovitch and Erica J. Keeps

Section III: Designing and Developing Effective Learning

Luminary Perspective: Designing and Developing Effective Learning
Robert F. Mager

9. Research in Learning: What We Know for Sure
Wellesley R. (Rob Foshay)

10. Instructional Design Models and Learning Theories
Darryl L. Sink

11. The Learner: What We Need to Know
Ann Herrmann-Nehdi

12. Instructional Design and Development
Karen Lawson

13. Best Practices in Online Course Development
Michael W. Allen

14. Learning Transfer: The Next Frontier
Calhoun W. Wick, Andrew McK. Jefferson, and Roy V.H. Pollock

15. Off-the-Shelf Materials
George Piskurich

Section IV: Face-to-Face Delivery: As Important as Ever

Luminary Perspective: Face-to-Face Delivery: As Important as Ever
William C. Byham

16. The 10 Most Important Lessons I've Learned About Effective Classroom Presentation
Robert W. Pike

17. Active Learning Strategies
Mel Silberma

18. Instructional Facilitation
Sivasailam "Thiagi" Thiagarajan

19. Large Group Methods: A Shopper's Guide
Marvin Weisbord

20. The 25 Competencies of a Master Trainer
Jean Barbazette

21. Coaching: A Customized Learning Approach
Madeline Finnerty

Section V: Delivering Technology-Enabled Learning

Luminary Perspective: What Is the Meaning of the e in e-Learning?
Elliott Masie

22. Learning Technology Primer
Bryan Chapman

23. Authoring Techniques and Rapid E-Learning
Thomas A. Toth

24. What Is a Simulation? The New Structure of Actions-Systems-Results
Clark Aldrich

25. Performance Support: Anytime, Anyplace, Including the Classroom
Allison Rossett

26. Distance Learning and Web-Based Training
Jennifer Hofmann with Jane Bozarth

27. Learning Meets Web 2.0: Collaborative Learning
Marc J. Rosenberg

Section VI: Measuring and Evaluating Impact

Luminary Perspective: Evaluating Training Programs
Donald L. Kirkpatrick

28. Level 1: Reaction Evaluation
Nancy Kristiansen

29. Level 2: Learning--Five Essential Steps for Creating Your Tests and Two Cautionary Tales
William Coscarelli and Sharon Shrock

30. Level 3 Evaluation
Robert O. Brinkerhoff and Timothy P. Mooney

31. Level 4: Results
Donald V. McCain

32. Return-on-Investment
Jack J. Phillips

33. Bottom Line Measures in the ASTD WLP Scorecard
Ray Rivera

Section VII: Organizational Level Applications

Luminary Perspective: Organizational Level Applications
John Coné

34. Learning in Organizations
Chris Argyris

35. Organizational Culture
Lisa Haneberg

36. Leading Complex Change
Patricia A. McLagan

37. The Learning Organization Today: An Interview with Peter Senge
Elaine Biech, interviewer

38. Managing Knowledge in Organizations
Ralph E. Grubb

39. Consulting on the Inside
Beverly Scott

40. Consulting from the Outside
Geoff Bellman

Section VII: Managing the Learning and Performance Function

Luminary Perspective: Learning Linked to Business Results
Daniel Ramelli

41. Managing Learning Like a Business
Howard Prager

42. Tips for Outsourcing Success
Debbie Friedman

43. Using Technology to Manage Learning
Lance Dublin

44. Intellectual Property: Protect What Is Yours and Avoid Taking What Belongs to Someone Else
Linda Byars Swindling and Mark V.B. Partridge

45. Preaching to the Choir: The Future of Integrated Talent Management
Kevin Oakes

Section IX: The WLP Professional

Luminary Perspective: Getting to Relevance
Tony Bingham

46. Competencies: The Foundation of Our Profession
Richard S. Wellins and William J. Rothwell

47. Careers in Workplace Learning and Performance
William J. Rothwell

48. Workplace Learning and Performance Certification
Jennifer A. Naughton

49. Ethics for Workplace Learning and Performance Professionals
Tora Estep

Appendix A. Glossary
Appendix B. Using the CD-ROM
About the Editor
About the American Society for Training & Development
Index

 

 

 

 
 
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