Talent Management: Strategies for Success From Six Leading Companies
Edited by Larry Israelite
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Also available is the Spanish translation of the summary of Talent Management, prepared by getAbstract.
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 Getting the most from the people in your organization is more important than ever. Talent Management delivers contributions from 10 authors, including in-depth case studies about six major organizations:
- Cisco
- McDonald’s
- Avon
- Children’s Healthcare of Atlanta
- Ciena
- Liberty Mutual.
The authors of each chapter tell their own stories, discussing the widely varied approaches that worked in their companies and how they think about talent management. They provide insight into management’s role, the impact on processes and practices, and links to business results.
Additional chapters cover the impact of company strategy and current research on talent management and provide a sound background in the history and future of the field. The concept of talent management is in a state of flux and uncertainty, evolving as time and technology change the nature of work itself and creating a need for change in the conventional wisdom associated with talent management.
With this book as your road map, you can cultivate an integrated approach to managing all aspects of an organization that have to do with people. Talent management is now a business imperative, necessary to create a highly responsive, high-performance, sustainable organization that meets its business targets. Put the experiences and insights of others to work for you, and find the unique path that will help individuals and your organization reach their goals. | |
About the Editor
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Larry Israelite is the vice president and manager of human resource development at Liberty Mutual Group, a global insurance company with more than 45,000 employees. Previously he held learning management positions in a variety of industries, working for Pitney Bowes, the Forum Corporation, John Hancock Financial Services, Oxford Health Plans, and the Digital Equipment Corporation. He also holds an MA in instructional media and a PhD in educational technology, both from Arizona State University.
While his track record in training and employee development is clearly impressive, you’ll be relieved to discover that his writing style is perfectly down-to-earth and easy to take. Whether he’s citing “Larry’s First Rule of Talent Management” or simply telling you to “make up your own rules,” Israelite gives you permission to shape your own course in creating a talent management strategy for your company.
Larry is the editor of Lies About Learning, a 2006 ASTD Press publication. He also contributed to Elliot Masie's Learning Rants, Raves, and Reflections: A Collection of Passionate and Professional Perspectives and The AMA Handbook of E-Learning Effective Design, Implementation, and Technology Solutions. |
About the Contributors
Josh Bersin is president and CEO of Bersin & Associates, founded in 2001. During the last decade, he has worked with hundreds of companies to help them deliver high-impact employee learning, leadership development, and talent management. He has been quoted on the topic of enterprise learning and talent management in the Wall Street Journal and on National Public Radio and is a regular columnist for Chief Learning Officer magazine. In addition, he is often quoted and the firm’s research is cited in HR Executive, Workforce Management, Talent Management, Training magazine, and many other industry publications. He is a frequent speaker and is also the author of The Training Measurement Book: Best Practices, Proven Methodologies, and Practical Approaches (Pfeiffer, 2008) and The Blended Learning Book: Best Practices, Proven Methodologies, and Lessons Learned (Wylie/Pfeiffer, 2004).
Jim Caprara is vice president of global human resources development for Ciena. He is charged with the enterprise-wide company strategy and implementation of human capital investment for both employees and customers worldwide. Before joining Ciena, he was chief learning officer for NVR, vice president of human resources development at Nextel Communications, and held director-level positions at Sears. He serves as chairman of ASTD’s Board of Directors and is a frequent speaker.
Marc Effron is vice president, talent management, at Avon Products. His earlier experience includes starting and leading the global leadership consulting practice at Hewitt Associates. He was also senior vice president, leadership development, at Bank of America; director of organization effectiveness and learning at Oxford Health Plans; and a compensation consultant for a global consulting firm. He is the author of One Page Talent Management (Harvard Business Press, forthcoming); coauthor of Leading the Way (with Robert P. Gandossy; John Wiley and Sons, 2003); coeditor of Human Resources in the 21st Century (with Robert P. Gandossy and Marshall Goldsmith; John Wiley and Sons, 2003); and has written chapters in eight management and leadership books. He received a BA in political science from the University of Washington and an MBA from the Yale School of Management. In 2007, he founded the New Talent Management Network, a nonprofit networking and research organization that has grown to more than 1,000 talent management professionals.
Robert Kovach is the director of the Center for Collaborative Leadership at Cisco, where he also serves as the talent officer for European and emerging markets. He is internationally recognized for helping companies achieve their growth objectives by developing leadership talent. Before joining Cisco, he was managing director of the London office of RHR International; director of human resources for Central and Eastern Europe and Russia for PepsiAmericas, based in Warsaw; and a director of the Executive MBA Program and a member of the executive education faculty for both Ashridge Business School in England and the Central European University in Budapest. He has provided expert commentary for many publications, including the Financial Times and The Times of London, and has written numerous articles and book chapters. He received his PhD in industrial and organizational psychology from Wayne State University.
Neal Kulick served as vice president, global talent management, at McDonald’s, with responsibility for executive assessment, executive development, executive placement and movement, executive recruitment, and succession management and planning. He retired from McDonald’s in July 2009 and is currently working on a non-profit initiatives for which he has a strong interest and passion. Before joining McDonald’s, he ran his own organizational consulting practice specializing in human resource effectiveness and leadership development. He received a BA in psychology from the University of Michigan and an MA and PhD in industrial and organizational psychology from Wayne State University. He teaches the course “Leadership and Organizational Change for the MBA” at the University of Windsor.
Adam Miller is founder, president, and CEO of Cornerstone OnDemand, which has achieved a leadership position in the fields of on-demand talent management and online education. Before founding OnDemand, he was an investment banker, with a focus on media and technology banking, with both Schroders (now part of Citigroup) and an international affiliate of Montgomery Securities (now part of Bank of America). Before that, he was a small business consultant with the Card Group and a small business owner. He holds a JD from the School of Law at the University of California, Los Angeles; an MBA from the Anderson School of Management at the University of California, Los Angeles; a BS in systems analysis from the Wharton School at the University of Pennsylvania; and a BA in European history from the University of Pennsylvania. He is the coauthor of Business Capital for Women: An Essential Handbook for Entrepreneurs (with Emily Card; Macmillan, 1996) and Managing Your Inheritance: Getting It, Keeping It, Growing It—Making the Most of Any Size Inheritance (with Emily Card; Three Rivers Press, 1997).
Larry Mohl is vice president and chief learning officer at Children’s Healthcare of Atlanta, where he is responsible for an integrated set of talent levers, including leadership and organization effectiveness, talent planning, and performance management. At Children’s Healthcare, he is also responsible for clinical staff development, physicians’ continuing education, and technology training, and he leads the development of human resources technology infrastructure. Before joining Children’s Healthcare, he served as vice president and chief learning officer for American Express. He serves as vice president of programs for the Atlanta Human Resources Leadership Forum and as an adviser to the Human Capital Institute. He received an MS in electrical engineering from the University of Michigan and a BS in electrical engineering from the State University of New York at Buffalo. He holds three international patents in the field of telecommunications technology. He has been quoted in various publications, including Training and CIO magazines.
Annmarie Neal is vice president of talent at Cisco, where she leads the Center for Collaborative Leadership, which provides succession management, executive assessment, and development and organization development for the firm’s executives. Before joining Cisco, she served as the senior vice president, Global Talent Office, with First Data Corporation. She has provided expert commentary for many publications, including the Wall Street Journal, and has written numerous articles and book chapters. She also serves on the Advisory Board of the University of Colorado, Denver. She received her PsyD in clinical psychology from the California School of Professional Psychology. She serves as the co-chair of the Conference Board’s Council for Talent Management Executives.
Nigel Paine, the managing director of nigelpaine.com, is a coach, mentor, writer, broadcaster, and keynote speaker of international acclaim. He is currently working in Europe, Brazil, the United States, and Australia on a variety of assignments that hinge on making work more creative, innovative, and aspirational, and making workplaces more conversational, team based, and knowledge sharing. He has published articles and white papers on diverse subjects, including “Creativity in the Workplace,” “Building Corporate Heroes,” and “Why Talent Walks Out of the Door.” He was until recently a board member of Ealing Hammersmith and West London College, London’s largest further education and higher education college. He has been a visiting professor at Napier University since 1998. He is a fellow of the Chartered Institute of Personnel Development and of the Royal Society of Arts.
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