Negotiation Skills Training

By Lisa J. Downs

All too often, we view negotiation as an innate skill, something that we are either born with or without. But the truth is that we can learn and improve the art of negotiation, and almost anyone can benefit from formal training on the topic. 

 

Negotiation Skills Training helps trainers focus on the needs of learners by providing a step-by-step process for negotiation, backed up with practical exercises and tools to help create a flexible, supportive learning environment. Handy icons make it easy to find specific types of tools and materials. The book also provides a complete array of planning guides and ready-to-use materials, including:

  • instruments for assessing needs and providing training
  • sample agendas for half- or full-day sessions
  • structured experiences and case studies for real-life analysis
  • online materials, including Word documents and PowerPoint slides, for additional support.

About the Author

Lisa J. Downs is no stranger to time-driven environments. As a training and development specialist for T-Mobile’s business operations department, she is uniquely equipped to deliver the tools and knowledge needed to help others manage time effectively. Her extensive experience includes years as a workshop facilitator and coach, as well as a curriculum designer.

 

Downs has an engaging writing style that consistently conveys her enthusiasm for helping others—including you, the trainer. Her expertise can help you create a learning environment that balances individual needs and personalities with the time-pressured realities of today’s workplace.

 

With her background rooted in the accounting industry, Downs has held positions with The Growth Partnership and Clark Nuber PS and established the Accounting Careers Program for the Washington Society of Certified Public Accountants. She owns and manages DevelopmentWise, a consulting business that specializes in organization development, leadership management, and personal effectiveness training. She is also the author of Time Management Training.  

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