Solutions on the Fly: Managing and Responding to “I Need it Yesterday” Requests

Joe Willmore, Willmore Consulting Group

March 17, 2010, 1:00 – 3:00 p.m. US Eastern Time

In today's world, learning professionals face tremendous pressures to deliver solutions and fixes fast. In most cases, we've got clients demanding it "yesterday.” How is it possible to cope with the need for speed while still being professionally responsible? This online program provides a quick look at a number of practical tactics that instructional designers, trainers, OD consultants, and performance analysis specialists can use to be quicker without being professionally irresponsible.

Learning Objectives:

·         Be able to better deal with pressure for providing quick fixes or “needing it yesterday.”

·         Identify key success factors for human performance improvement solutions.

·         Determine the critical questions to ask clients for project success and shorter cycle time.

·         Develop a tool kit to shorten diagnosis time and speed up implementation.

This class is offered FREE with a new or renewed ASTD membership. Choose your class when you join online


About Joe Willmore

Joe Willmore is President of the Willmore Consulting Group.  He is a past President of the DC Metro Chapter and former member of ASTD’s Board of Directors.   Past clients have included:  Northrop-Grumman, Wal-Mart, Washington Nationals, Washington Wizards, Smithsonian Institution, Houston Texans, and the National Geographic Society.  He is the author of Managing Virtual Teams, Job Aid Basics, Performance Basics  and No Magic Bullet.