Essentials of Performance-Based Job Aids
Dennis Mankin, Managing Partner, Platinum Performance Group
Member Fee: $395
Nonmember Fee: $695
There may never be a better time to take a workshop that easily walks you through the design, development, and testing of performance-based job aids. In today’s competitive workplace, employees have more to do and less time to do it in. A critical tool to assist them in with this challenge is having the best tools (e.g. effective job aids) to help them accomplish tasks faster and smarter.
This interactive online workshop will give you the tools, processes, and knowledge to:
• Determine if there is a need for learning or knowledge (i.e. skills development)
• Know where this knowledge should reside (I.e. in a job aid or elsewhere)
• Specify the correct job aid to achieve the desired outcomes for the job
• Determine the appropriate format and structure of the job aid
• Plan and design the appropriate job aid
• Validate and test the effectiveness of the job aid
• Measure the overall impact of this job aid on achieving organizational goals.
After completing this workshop, participants will be able to:
• Identify when it is appropriate to design and develop a job aid to improve workplace performance
• Apply tools and processes from the workshop to create effective, performance-based job aids for their real-world situation
• Test and validate job aids to ensure that they improve workplace performance and are tied to achieving organizational goals.
About the facilitator:
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He is a co-author and co-publisher, with ASTD, of the acclaimed Performance DNA processes and tools used by over 6,000 HPT analysts worldwide. In this capacity Mr. Mankin delvers workshops for ASTD worldwide and at three Universities as an adjunct professor. He is also founder and Partner of Outcome Systems a performance-based software company. Mr. Mankin has been assisting organizations in meeting and exceeding aggressive and competitive organizational goals and improving overall business results through his work in training and performance improvement.
His training and consulting career includes working with organizations such as ASTD, ServiceMaster, Dell Computers, CitiFinancial, Humana, Pfizer, United States Coast Guard, U.S. Navy, Virginia Department of Transportation, Defense Intelligence Agency, and FedEx, to name a few.
Dennis' professional and graduate educational studies (at Western Michigan University) have included behavioral psychology, interpersonal communications, and facilitating the transfer of performance technology processes to others.
He is an adjunct professor at the University of Tulsa, Singapore Institute of Management (SIM), Singapore Management University (SMU) and a guest lecturer and professor to other Colleges and Universities in the United States and abroad.
Mr. Mankin has been a licensed Merchant Marine Captain in the United States Coast Guard since 1986. |