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Managing Organizational Knowledge Certificate

Learning Objectives

After the workshop, participants will be able to:

  • Develop a vision and strategy for a knowledge-centric workplace, ensuring that it integrates with the organization’s business strategy
  • Evaluate and determine appropriate uses for current and emerging knowledge management tools and technologies to support work-centered learning and performance
  • Manage the information life cycle, from identifying, defining, and creating knowledge assets, including knowledge mapping, through managing, distributing, and sharing information, and, ultimately, to assessing the value KM brings to the organization
  • Examine the design of workplace and social environments that encourage and facilitate knowledge creation, sharing, and innovation
  • Analyze organizational readiness for knowledge management and implement appropriate strategies to assure successful organizational implementation.