Facilitating Organizational Change Certificate

Course Description

Designed for ASTD by industry expert Elaine Biech of ebb associates, the Facilitating Organizational Change Certificate Program contains application exercises, case studies, templates, and interactive program modules. Participants will learn a comprehensive, six-step change model that can be applied to their current situation.

By the end of the program, participants will be able to:

• Implement a change process using the six step CHANGE model
  
• Apply tools and techniques to support a change intervention
  
• Describe and model the role of a facilitator of change
  
• Assist clients to assess, design, and implement a change intervention
  
• Establish sponsorship, ownership, and involvement in change efforts
  
• Evaluate change results.

Day 1 Topics

• Introduction to Change Management
  
• Six Step CHANGE Model
  
• Change Agent Characteristics
  
• Data Collection
  
• Organizational Readiness
  
• Qualities of a Change Leader
  
• Creating Visions for Change
  
• Developing Communication Plans
  
• Using Teams to Design an Implementation.

Day 2 Topics

• Reactions to Change
  
• Overcoming Resistance and Increasing Commitment
  
• Establishing Metrics
  
• Conducting a Risk Assessment
  
• Implementation Tools
  
• Importance of Short-Term Gains
  
• Building Momentum
  
• Evaluating the Effort
  
• Making Change Stick.

The ASTD 2004 Competency Study: Mapping the Future identified facilitating organizational change as a critical area of expertise for the workplace learning and performance professional. The content of this program is based on the ASTD Competency Model and helps practitioners prepare to obtain the Certified Professional in Learning and Performance (CPLP) credential. Learn more about Certification.

Need more information? Click here to view the Participant Guide table of contents

This is a certificate program and the ASTD Facilitating Organizational Change Certificate is awarded to participants upon successful completion of the 2-day program.