Facilitating Organizational Change Certificate Program
Become a facilitator of change in your organization.
Facilitating change is more critical now than ever as organizations are affected by economic conditions and are driven to improve efficiency, productivity, and service quality. This two-day program establishes a comprehensive change model that can be immediately applied to your current situations through application exercises, case studies, and interactive program modules.
Audience
This program is designed for learning professionals who are currently responsible for managing change efforts or those who want to be ready for this challenge in their current or future positions.
Course Description
Designed for ASTD by industry expert Elaine Biech of ebb associates, the Facilitating Organizational Change Certificate Program contains application exercises, case studies, templates, and interactive program modules. Participants will learn a comprehensive, six-step change model that can be applied to their current situation.
By the end of the program, participants will be able to:
- Implement a change process using the six step CHANGE model
- Apply tools and techniques to support a change intervention
- Describe and model the role of a facilitator of change
- Assist clients to assess, design, and implement a change intervention
- Establish sponsorship, ownership, and involvement in change efforts
- Evaluate change results.
Day 1 Topics
- Introduction to Change Management
- Six Step CHANGE Model
- Change Agent Characteristics
- Data Collection
- Organizational Readiness
- Qualities of a Change Leader
- Creating Visions for Change
- Developing Communication Plans
- Using Teams to Design an Implementation.
Day 2 Topics
- Reactions to Change
- Overcoming Resistance and Increasing Commitment
- Establishing Metrics
- Conducting a Risk Assessment
- Implementation Tools
- Importance of Short-Term Gains
- Building Momentum
- Evaluating the Effort
- Making Change Stick.
The ASTD 2004 Competency Study: Mapping the Future identified facilitating organizational change as a critical area of expertise for the workplace learning and performance professional. The content of this program is based on the ASTD Competency Model.
Need more information? Click here to view the Participant Guide table of contents
Earn 1.4 CEUs upon successfully completing this program. Learn more.
ASTD Certificate Programs are learning events and a certificate is awarded to participants upon successful completion of the program. No test is given and participants are not certified. Certification is a testing event that confirms that skills, knowledge, or competencies have been acquired. Please click here for more information on the ASTD Certification Institute’s credential, the Certified Professional in Learning and Performance™ (CPLP™).
Learning Objectives
After the workshop, participants will be able to:
- Conduct diagnostic assessments and other forms of data gathering to define the change efforts needed
- Analyze data to provide feedback to help clients clarify outcomes, establish expectations, and identify realistic boundaries
- Understand change management theories, such as systems thinking and open systems theory, chaos and complexity theory, appreciative inquiry, action research, communication theory, and motivation theory
- Select an appropriate change model and design a strategic plan for change that minimizes the impact on people and maximizes buy-in
- Create implementation designs that involve and inspire formal and informal leaders
- Develop communication plans that raise awareness, build commitment, and ensure understanding
- Manage consequences that may occur, such as conflict, resistance, negativity, and complacency.
Registration Fees
ASTD Member: US $995
Nonmember: US $1,295*
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The registration fee includes all course materials.
Facilitators
For more information about this course's facilitators, click here.
On-Site Offerings
ASTD can make arrangements for the Facilitating Organizational Change Certificate Program to be offered at your organization. If you have a minimum of 12 participants, you might find it is easier, and more cost effective, for one of our facilitators to come to your site and teach a two-day seminar. Your attendees participate in the same learning experience offered at our public seminars, but have the convenience of being at your site and the benefit of covering the material with company peers.
For additional information or to bring this program on-site, please contact Amanda Miller at amiller@astd.org or 703.683.9215, or request information through our online form.