ROI Skill-Building Certificate
Course Description
In this two-day certificate program developed by Jack Phillips, Ph.D., participants will build the skills needed to develop and deliver effective return-on-investment (ROI) evaluations for learning and performance, organizational development, human resources, technology, change, and quality solutions. The program emphasizes the Phillips ROI Methodology and participants learn to apply the ROI Process Model–a results-based method for developing application impact objectives, developing data collection plans, collecting various types of hard and soft data, isolating the effects of the program, converting data to monetary values, tabulating appropriate program costs, calculating return-on-investment, and identifying intangible benefits. Participants are asked to bring a real-time project to maximize transfer of learning by enabling them to build their skills with an example relevant to their professional responsibilities.
By the end of the program, participants are able to:
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Identify the drivers for ROI accountability
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Apply ROI techniques to learning and performance solutions
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Link training program objectives to business results
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Develop an evaluation plan for one of their own programs.
Earn 1.4 CEUs upon successfully completing this program. Learn More.
ASTD Certificate Programs are learning events and a certificate is awarded to participants upon successful completion of the program. No test is given and participants are not certified. Certification is a testing event that confirms that skills, knowledge, or competencies have been acquired. Please click here for more information on the ASTD Certification Institute’s credential, the Certified Professional in Learning and Performance™ (CPLP™).