HPI Certificates

Facilitators

Lorimer Fauntleroy

Lorimer Fauntleroy is the principal of Pinnacle Performance Partners (P3), based in Portsmouth, NH. P3 is a workplace learning and development company specializing in performance-based learning solutions. P3 assists clients in determining whether the cause of a performance gap is a lack of performer knowledge and/or skills. When it is, P3 creates a performance-based learning solution.

Don Ford

Donald J. Ford, Ph.D., is a training and performance improvement consultant specializing in instructional design and process improvement. He has worked in the field of human resource development for twenty years, including training management positions at Southern California Gas Company, Magnavox, Allied-Signal, and Texas Instruments. His consulting clients include Toyota, Nissan, Rockwell International, Samsung Electronics, Orange County Transportation Authority, Glendale Memorial Hospital, and others. For these and other clients, he has developed custom classroom, self-study and Web-based training, conducted performance and needs analyses, facilitated groups, managed improvement projects, taught courses, and evaluated results.

He teaches graduate courses in human resource development for Antioch University, Los Angeles, and Cal State University Northridge. He has published 35 articles and three books on topics in training, education, and management, including Bottom-Line Training: How to Design and Implement Training Programs that Boost Profits (Gulf Publishing, 1999), In Action: Designing Training Programs (Editor, ASTD, 1996), and The Twain Shall Meet: The Current Study of English in China (McFarland, 1988).

Don holds a B.A. and M.A. in history and a Ph.D. in education, all from UCLA.

Barbara Greenstein

Barbara Greenstein, Principal of Human Resource Prescriptions, LLC is a Performance Improvement specialist providing proven and creative ways to improve human performance in the workplace. By identifying issues and opportunities for improvement, she helps organizations large and small meet their planned goals.

Barbara is highly regarded for her facilitation and instructional design skills. With over 20 years of experience in the training and development field, her mission is to help clients put the systems in place that will help them manage effectively in today’s changing business environment while ensuring optimal performance and job satisfaction for all employees.

Prior to becoming an external consultant, Barbara’s corporate experience included training and instructional design for Burger King Corporation, Pizza Hut, Inc., and Electronic Data Systems (EDS). She completed her undergraduate work in Consumer Affairs and Management at Florida International University and received a M.A. in Human Resource Development, as well as graduate certificates in Instructional Design and Total Quality Management (TQM), from Marymount University.

Barbara is an adjunct professor for the Masters Program in Human Resources at Chapman University in San Diego. She has also served as a facilitator for the University of San Diego’s Masters in Executive Leadership Program. In addition, she is a Certified Performance Technologist (CPT), a certification awarded through the International Society of Performance Improvement (ISPI) and the American Society for Training & Development (ASTD). Barbara is Past President of the San Diego Chapter of ASTD and an active member of ISPI.

Mason Holloway

Mason Holloway has an extensive professional background, including 15 years in senior management and consultative positions working in business consulting, business operations, sales, and human performance improvement (HPI). He is a senior analyst, performance technologist, and experienced practitioner of the HPI processes. He has demonstrated skills and expertise in assisting companies in meeting and exceeding aggressive and competitive organizational goals and improving overall business results through HPI processes.

Holloway’s clients have included The U.S. Navy, National Technical Information Service, L.L. Bean, Social Security Administration, Accelera Corporation, ServiceMaster, and Microsoft.  Early in Mr. Holloway’s career he focused his skills in the development of marketing and sales programs working with Cellular One (now Cingular). Holloway went on to found and develop a nationally recognized publishing company, serve as digital content delivery consultant to a major content provider, and work with a team developing a contextual learning management system for the United States Government, among other achievements. As a respected consultant in the areas of training delivery and performance, Holloway applies the combination of his extensive real world business experience and acumen with a deep understanding of the fundamental principals of performance in the service of accomplishing business goals.

Spanning the disciplines of performance, learning, and development, Holloway’s work has included performance-based information taxonomies, performer-centric call center interface design, the development of a contextual learning engine, extensive front-end analysis, online content development and delivery, and performance-based curriculum development.

Most recently, working with partner Dennis Mankin, Holloway led the design and development team in the creation of Performance DNA™, the most comprehensive and effective toolset for analyzing human performance. Performance DNA has been co-copyrighted by Platinum Performance Group and ASTD and is the only methodology taught in the prestigious HPI certificate program.

He graduated with from University of Maryland with B.A. in English and Business and continued his graduate studies in Management at James Madison University.

Thomas J. LaBonte

Tom LaBonte is the managing director of WORKPLACE PERFORMANCE, LLC, specializing in improving performance through an integrated process to learning and workplace actions for breakthrough results. As the director of consulting services at Ulysses Learning, Tom was responsible for implementing e-learning solutions and supporting client business results. He held the title of Human Resources Executive with Centura Bank and transformed HR into a strategic business partner. As the SVP of Performance Improvement and Training at PNC Bank, Tom was responsible for developing a performance improvement process that supported 30,000 employees. He served as the Retail Training Manager for Barnett Bank and implemented a corporate-wide sales and service management process.

Tom published Building a New Performance Vision in May 2001 through ASTD Press. He also published a chapter, "E-Learning and Performance," in The AMA Book of E-Learning published in 2002. He co-authored an article for the August 1999 edition of Training & Development entitled "Performance Consulting, One Process, One Team" and wrote a chapter for the book Moving From Training to Performance: A Practical Guidebook. Tom earned a doctorate in education. Tom is a frequent speaker at international conferences on performance improvement and e-learning. Tom served on the American Society for Training & Development Global Board of Directors from 1998 to 2000 and currently serves as the Chair of the ASTD Global Nominating Committee. 

Geri is president and principal consultant of Geri Lopker & Associates. Her international client list includes corporations, government agencies, nonprofit organizations, and Fortune 100 companies. Geri has been a performance consultant both as an internal Area Director of Operations for a large healthcare agency AND as an external consultant with clients big and small. Geri has over twenty years of experience working in the areas of systems, finance, change management, leadership, communication, strategic planning, team building, and customer relations.

Geri earned a Master’s Degree in Human Resources and Organization Development from the University of San Francisco. She earned the Certified Performance Technologist (CPT) certification in 2003. She is an adjunct professor for Chapman University teaching the nationally acclaimed Human Performance Improvement in the Workplace certificate series. She has also earned this HPI certificate. She has received the Total Trainer Certificate from OC-ASTD and is currently part of the faculty for the Total Trainer program. 

Geri is past president of the International Society for Performance Improvement, Orange County Chapter.  She is past president of American Society for Training and Development, Orange County chapter.

Dennis Mankin has been actively assisting mid- to large-size corporations in achieving their corporate and organizational goals through analysis, design, development, implementation, and coaching clients in successful human performance improvement (HPI) solutions since 1985. His consulting career includes working with training and consulting such firms as Capital Management Consulting, Sigma International, Core-ROI, Acclivus Corporation, and most recently with Human Performance Technologies, now a Saba company. Mankin's clients have included American Red Cross, Johns Hopkins Hospital, United States Marine Corps, Bank of America, Mobil Marine, and Sprint PCS, to name a few. For 10 years prior to 1985, Mankin focused his skills in the marketing and sales arena, specifically working with Ameritech and ABC Television. He has been a sales professional, president of a top producing training/consulting organization headquartered in Washington, D.C., and a well-respected consultant and coach in the arena of HPI.

Dennis' professional and graduate educational studies (at Western Michigan University) have included behavioral psychology, interpersonal communications, and facilitating the transfer of performance technology processes to others.

Ethan Sanders

Ethan Sanders is president and CEO of Sundial Learning Systems. Before founding this company, Ethan was manager of instructional design for the American Society for Training & Development (ASTD). While at ASTD, he led the research and writing of two major competency studies and redesigned several of ASTD’s courses. Before joining ASTD, he was a senior instructional designer of management development courses in the banking industry and a training manager in the transportation industry. He is the author of ASTD Models for Learning Technologies, ASTD Models for Workplace Learning and Performance, Performance Intervention Maps: 36 Strategies for Solving Your Organization’s Problems, and the ASTD course "Human Performance Improvement in the Workplace."

Ethan holds a Master’s degree in applied behavior science from Johns Hopkins University.

Joe Willmore is president of the Willmore Consulting Group, a performance consulting firm in northern Virginia. He has over 20 years experience as a consultant, with a wide range of clients in the corporate, government, and nonprofit sectors throughout the United States, Russia, and Central Asia. Previous clients include Intelsat, Lockheed-Martin, World Bank, USAID, U.S. Navy, EPA, Booz-Allen & Hamilton, National Geographic Society, the Smithsonian Institution, U.S. Geologic Survey, Sandia National Laboratory, Amtrak, Walter Reed Army Medical Center, and TRW.

Until recently, Wilmore served on ASTD's Board of Directors and ASTD's National Advisors for Chapters. He has been a contributor to T+D Magazine, HPI Essentials, What Smart Trainers Know, and Consulting Annual (Jossey-Bass/Pffeifer). He is also the author of "Managing Virtual Teams" and ASTD's Infoline on scenario planning. He has also served as a faculty member at George Mason University and University of Massachusetts.