Selecting HPI Solutions
Now that I’ve uncovered more than just training issues, how do I find the right solution? Will they expect me to implement any solutions I suggest? Will I be able to measure the success of this solution? Could I just give them the solutions I am familiar with and hope things get better?
Note: Human Performance in the Workplace is a prerequisite for the Selecting workshop.
A Human Performance Improvement approach can be a Pandora’s box. Research tells us that more than 80 percent of the time, performance problems aren’t caused by a lack of skill or knowledge within the performer. So what else is there and how do you know how to choose the right solutions?
Learn how to link root causes to one of six categories: knowledge, information, physical resources, structure and process, motives, and wellness. Then learn how to locate and contract with talented people who specialize in these areas. Understand how to monitor and manage the implementation process from start to finish, ensuring that the solutions are following the prescription. This skill-building class will leave you with practical tools and experiences so you can build a seamless delivery system for your solutions.
Prerequisite: Human Performance Improvement in the Workplace course.
Suggested prerequisite: Analyzing Human Performance course.
Learn more about all five HPI Certificate courses.
Need more information? Click here to view the Participant Guide table of contents
Earn 2.0 CEUs upon successfully completing this program. Learn more.
Learning Objectives
Recommend the right solutions to close the performance gaps identified
Communicate the costs, benefits, and potential value of the solutions
Manage implementation of the solution so that client needs (for example, cost-effectiveness and efficiency) are met
Troubleshoot the implementation process and make adjustments when necessary.
Facilitators
To learn about this course's facilitators, click here.
Registration Fees
ASTD Member: US $1,395
Nonmember: US $1,695*
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The registration fee includes all course materials.
On-Site Offerings
ASTD can make arrangements for the Human Performance Improvement Certificate Program seminars to be offered at your organization. You might find it is easier, and more cost effective, for one of our facilitators to come to your site and teach a three-day seminar. Your attendees participate in the same learning experience offered at our public seminars, but have the convenience of being at your site and the benefit of covering the material with company peers who will also be involved in the move to performance improvement.
For additional information on this program, please contact ASTD Customer Care at customercare@astd.org or 703.683.8100.
Interested in bringing this program on-site to your organization? Please contact Amanda Miller at amiller@astd.org or 703.683.9215, or request information through our online form.
To learn about our HPI Learning Community Participating Universities, click here.