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Human Performance Improvement in the Workplace

What is HPI? Who invented it? Is it just another fad, or is it something revolutionary? What am I supposed to do about this request for training, when everyone knows it's a resource issue?

If questions like these are running through your mind, ASTD’s foundation class is for you. This cognitive survey class will answer all of these questions and more. Learn the three primary principles that underlie HPI. Understand how contributors from such disciplines as behaviorism, management sciences, organization development, and systems theory have created a systematic approach to solving organizational problems. See how the HPI model unites these principles under a common process.

The HPI process helps you get your clients to articulate their business goals, link these goals to human performance, diagnose the current state of performance in the organization, find the root causes for performance deficiencies, implement solutions, and evaluate the results of the solutions. During the course, you will also experience what it feels like to do performance consulting, what it takes to manage the change that accompanies solutions, and whether you have the core skills it takes to be a performance consultant.

HPI in the Workplace is the prerequisite to earn the ASTD Certificate in Human Performance Improvement.

Need more information? Click here to view the Participant Guide table of contents

Earn 2.0 CEUs upon successfully completing this program. Learn more.


Learning Objectives

  • Describe the origins and major theories of HPI
  • Name and explain the relationship between the steps in the HPI process
  • Examine and apply analysis models to determine the performance gap and its root causes
  • Describe a process to evaluate the impact of solutions
  • Outline a strategy for selecting solutions that address the root causes of performance gaps
  • Identify standard practices and relationships engaged in by performance consultants.

    Facilitators
    To learn about this course's facilitators, click here.

    Registration Fees

                                           

    ASTD Member: US $1,395

    Nonmember: US $1,695*

    * SAVE NOW! Join ASTD today and take advantage of the member rate! 

    The registration fee includes all course materials.

    On-Site Offerings
    ASTD can make arrangements for the Human Performance Improvement Certificate Program seminars to be offered at your organization. If you have a minimum of 12 participants, you might find it is easier, and more cost effective, for one of our facilitators to come to your site and teach a three-day seminar. Your attendees participate in the same learning experience offered at our public seminars, but have the convenience of being at your site and the benefit of covering the material with company peers who will also be involved in the move to performance improvement.

    For additional information or to bring this program on-site, please contact Amanda Miller at amiller@astd.org or 703.683.9215, or request information through our online form.


    To learn about our HPI Learning Community Participating Universities, click here.

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