Consulting Skills for Trainers Certificate

Course Description

Consulting Skills can be defined as “understanding the results that stakeholders desire from a process and providing insight into how efficiently and effectively those results can be achieved.” (ASTD Press, 1999) As experts in their organization in the areas of instructional design, training, performance improvement, and organizational development, Workplace Learning and Performance (WLP) professionals must demonstrate strong consulting skills in order to achieve success as a business partner and to guiding their organization toward optimal performance. Strong internal consulting skills have become even more critical with increased emphasis on linking learning and performance to organizational results. 

The ASTD Consulting Skills for Trainers Certificate Program demonstrates the behaviors and processes for effective internal consulting, including the actions to take to achieve desired outcomes, establishing goals and managing expectations, guiding clients through the process, building credibility to influence decision-making, and overcoming obstacles and resistance.

This workshop will:

• enable participants to evaluate their current strengths and identify those skills that they would like to improve

• clarify the many roles of an internal consultants and the benefits of each

• introduce a process model for managing consulting projects

• allow participants to practice consulting competencies

• provide real-world tools, job aids, templates, and planning checklists that can be put to use in the professional setting immediately

• introduce strategies for success, including working across organizational boundaries, providing feedback to senior leaders, and gaining buy-in.