Topic 3:

Software Training

Question: Recently, I ran across a magazine on my with to breakfast titled: Career Training. In the article was a segment on software training. I read the article and that is when I decided that I wanted to teach software programs to the general public or in a corporate environment. I've had extensive training in Microsoft 2000 programs. Basically I'm self-taught using wonderful training materials. I'm well versed in Microsoft Office 2000 programs, and I'm currently studying several of the desktop programs, Pagemaker, Photoshop, Illustrator, Flash, Dreammaker. How do I apply my vast skills to teaching what I know to those that need my skills in the classroom or in a corporate setting? If you could steer me in the right direction, I would be most happy. Also, hopefully I would have taken the A+ Certification test and later the Network + Certification tests as well. I look forward to hearing from you.

--Amir Jamal, No Location

Answer: What enthusiasm for training is indicated in your submission - love at first contact! ASTD certainly welcomes you to the profession and hopes that your expectations about the field and its opportunities for you are met. There is always a need for computer software training not only in corporations, but also in other arenas, including private vendors who conduct training seminars. You are to be commended for your ability and discipline to take responsibility for your own education at home. And from the information presented, you are well qualified for computer software training in a number of applications.

However, in addition to having a subject matter expertise, you need to be knowledgeable about training competencies, tools, and practices- -the technical side of training. In particular you should acquire knowledge about adult learning, facilitation/presentation skills, instructional design, performance assessment, online/distance learning, etc. This learning can take place either part-time at a local academic institution or through the Internet. In other words, developing your training credibility is essential before entering the job market. Although your submission indicates a good understanding and comprehension of the English language, you may want to consider taking some coursework in English as a Second Language (ESL) so that your communication skills are on par with an American-born trainer. On the other hand, knowledge of foreign languages is an asset in working with a diverse audience.

Join your local ASTD Chapter for networking and professional development activities. In addition, the chapter may have a job referral service for its members. If at all possible, attend the International Conference in New Orleans in June to gain first- hand knowledge about the T&D profession. Also, you will have an opportunity to meet and talk with many computer software vendors at the Exposition Hall. This is a great networking opportunity.

--AR