February 2005
Question
I have worked my way up the ranks of a training unit (from workshop facilitator to state training director) for an academic achievement program at the public university system headquarters—fighting harder and harder for every raise along the way. I’ve been advised to seek an equity review by internal HR representative. They also advised me to research similar salary benchmarks for comparable positions in the public and private market sectors. How would I go about doing this? Is there a place were I can view salaries for training directors at various companies or institutions?
Answer
Since salaries are generally confidential, I doubt if there is one place you can find the information you seek. However, ASTD published its last annual pay and compensation report in the January 2003 T+D issue. Sure it’s two years old, but inflation didn’t do that much to salaries in the past 24 months.
By the way, I have an inside scoop that ASTD will soon provide compensation and benefit information via the online Career Center. ASTD is partnering with Salary.com and will have all sorts of things we will all be able to play with, such as an online salary calculator. Watch for this exciting benefit to your membership appearing later this spring!
Question
I am a student majoring in organizational management. I have to do a presentation on what it takes to become an international human resources trainer. Can you suggest places where I might assess information?
Answer
Readers: Here's a great opportunity for all of us to pool our knowledge and share it in this column. I am requesting that all of you submit responses to this question. What unique skills are required? How does a consultant find international work? What can a consultant working abroad expect to encounter in various countries? What resources are available to help consultants who wish to work internationally? I will compile your responses, provide contact information if you wish, and publish the results in an upcoming column.
Question
I would like information and your suggestion on an effective consulting training for someone new to the field.
Answer
Kristin Arnold did a fantastic job of answering a question in the January 2005 column about certification. I think that will get you started.
Second, the Independent Consultant Association (ICA) will hold its conference in conjunction with ASTD in June in Orlando—both conferences for the price of one! What a deal. One of the sessions may be perfect for you; "Coaching Consultants" is a 1 1/2 day session that begins on June 3. Fifteen other sessions will be held for consultants (plus you will have access to any and all of the regular 200+ sessions at ASTD's ICE networking opportunities, and over 300 booths at the Expo.) This is an extraordinary opportunity for all consultants to enhance your consulting, training and development skills all at one time for one low price. Learn more about ICA.
Third, check your local ASTD chapter. I find most focus on consulting for some of their meeting topics.
Question
I started a company that writes Franchise Operations Manuals as well as educational materials. Recently, a friend suggested that I obtain Errors and Omission Insurance. My insurance agent suggested I look at a professional association. Do you know where to get Errors and Omissions Insurance, and if ASTD offers it to members?
Answer
Your insurance agent is correct; a professional association is a great place to start. Professional liability insurance, sometimes called errors and omissions or E&O insurance protects you from claims by clients that you caused injury or harm (including financial loss) due to mistakes in the service you provided. Although expensive and difficult to locate, all consultants should at least consider it. Good news for ASTD members! ASTD hopes to provide E&O and other insurance offerings through its Affinity program which should be available by April. Find out more about the Affinity program and other member benefits.