Change Management Case Studies
The acquisition of Union Planters by Regions Financial Corporation in 2004 was a smooth integration; it also posed challenges for bank operations. Ensuring that the most critical workers would perform at the highest level after the cutover to new processes and systems became the focus of the organization's learning initiative. The partnership forged by the lines of business, the organization development function, and the learning function pushed the merger learning initiative forward. Because the learning was relevant and urgent, employees quickly embraced learning initiative. As a side benefit, employees now place a higher value on learning in general and e-learning in particular.
T+D v59 n8 p40-43 August 2005
Solutions. This case study describes how VitalSmarts helped Lockheed Martin effect significant change quickly. Other companies are now using the same program with dramatic success. One of the key components of the program is communication.
T+D v59 n5 p85-86 May 2005
This article summarizes the goal of transforming the New York City Schools put forth in the Bloomsburg/Klein plan.
T+D v58 n11 p33-34 November 2004
This case study explains how X-Rite, Inc., a color technology company, redesigned its culture and its enterprise-wide activities in response to the fast-paced changes of the current business environment. Seven lessons learned about this change resistant organization are shared.
T+D v58 n8 p32-41 August 2004
