Customer Care Center
Phone: 1.800.628.2783 or 1.703.683.8100
Fax: 1.703.683.1523
Email: memberservices@astd.org
(Monday - Friday, 8:00 a.m. - 6:00 p.m. EST)
Job Bank Customer Service
Phone: 1.888.491.8833 Ext. 1032 (extension required)
Email: customerservice@jobcontrolcenter.com
Monday - Friday, 8:30 a.m. - 5:30 p.m. EST
Job Seekers: Complete our online help form or visit our job seeker FAQ section!
Employers: Complete our online help form or or visit our employer FAQ section!