Through exceptional learning and performance, we create a world that works better. 

 
 
 

Customer Care Center

Phone:    1.800.628.2783 or 1.703.683.8100
Fax:  1.703.683.1523  
Email:   memberservices@astd.org 
(Monday - Friday, 8:00 a.m. - 6:00 p.m. EST)

Job Bank Customer Service

Phone: 1.888.491.8833 Ext. 1032 (extension required)
Email: customerservice@jobcontrolcenter.com
Monday - Friday, 8:30 a.m. - 5:30 p.m. EST

Job Seekers: Complete our online help form or visit our job seeker FAQ section!

Employers:
Complete our
online help form or or visit our employer FAQ section!