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Terms & Privacy

Website Terms & Privacy   |   Terms of Sales & Subscription   |   Portal Terms  | Membership Benefit Allotments | Membership T+D Subscription Replacement Policy

Effective as of January 2012

Website Terms of Use

PLEASE READ CAREFULLY THE FOLLOWING TERMS AND CONDITIONS AS THEY GOVERN YOUR (IDENTIFEID HEREIN AS “You” or the “Authorized User”) ACCESS TO AND USE OF THE ASTD WEB SITE AND ANY PRODUCTS, SERVICES, MATERIALS, OR INFORMATION AVAILABLE THROUGH THE ASTD WEB SITE OR USED IN CONNECTION THEREWITH (collectively, the "ASTD Web site”) PROVIDED BY THE AMERICAN SOCIETY FOR TRAINING & DEVELOPMENT (IDENTIFIED HEREIN AS “We” or “ASTD”).  ASTD IS WILLING TO LICENSE THE USE OF THIS ASTD WEB SITE TO YOU ONLY ON THE CONDITION THAT YOU ACCEPT AND AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED BELOW.  IF YOU DO NOT AGREE, YOU ARE NOT GRANTED PERMISSION TO ACCESS OR OTHERWISE USE THE ASTD WEB SITE AND ARE INSTRUCTED TO EXIT IMMEDIATELY.  

These terms and conditions and your right to use the ASTD Web site will take effect at the moment you click "I ACCEPT" or you install, access, or use the ASTD Web site and are effective until terminated as set forth below.  These terms and conditions will terminate automatically if you click "I REJECT".  In addition, ASTD reserves the right upon any reasonable belief of actions or omissions that violate any of these terms and conditions to terminate these terms and conditions.  You may also terminate these terms and conditions at any time by ceasing to use the ASTD Web site, but all applicable provisions of these terms and conditions will survive termination, as identified below.  Upon termination, you must destroy all copies of any aspect of the ASTD Web site in your possession.  The provisions concerning ASTD's Copyright Notice & Proprietary Rights, feedback, Disclaimers & Limitations of Liability, Jurisdiction and Venue, and Miscellaneous will survive the termination of these terms and conditions for any reason.

Copyright Notice & Proprietary Rights

ASTD grants to you a personal, revocable, limited, non-exclusive, royalty-free, non-transferable license to use for personal or internal business purposes only the ASTD Web site conditioned on your continued compliance with these terms and conditions.  You may print materials from the ASTD Web site solely for your personal or internal business use, provided that all hard copies contain all copyright and other applicable notices contained in such materials and information.  Notwithstanding the foregoing, you may not modify, translate, decompile, create derivative work(s) of, copy, distribute, disassemble, broadcast, transmit, publish, remove or alter any proprietary notices or labels, license, sublicense, transfer, sell, mirror, frame, exploit, rent, lease, private label, grant a security interest in, or otherwise use in any manner not expressly permitted herein the ASTD Web site. 

ASTD welcomes your feedback and suggestions about ASTD's products or services or with respect to how to improve the ASTD Web site.  By transmitting any suggestions, information, material, or other content (collectively, “feedback”) to ASTD through the ASTD Web site, you represent and warrant that such feedback does not infringe or violate the intellectual property or proprietary rights of any third party and that you have all rights necessary to convey to ASTD and enable ASTD to use such feedback.  In addition, any feedback received through the ASTD Web site will be deemed to include a royalty-free, perpetual, irrevocable, transferable, non-exclusive right and license for ASTD to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, and display (in whole or in part) worldwide, or act on such feedback without additional approval or consideration, in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you hereby waive any claim to the contrary.

© Copyright 1998-2012, American Society for Training & Development. All rights reserved.  ASTD also owns a copyright in the contents of the ASTD Web site as collective work and/or compilation and in the selection, coordination, arrangement, and enhancement of the content of the ASTD Web site.  Each individual document printed from the ASTD Web site may contain other proprietary notices and copyright information applicable to that individual document.

ASTD transfers no ownership or intellectual property interest or title in and to the ASTD Web site to you or anyone else.  All text, graphics, user interfaces, visual interfaces, photographs, sounds, artwork, computer code (including html code), programs, software, databases, directories, products, information, materials, and documentation as well as the design, structure, selection, coordination, expression, "look and feel," and arrangement of any content contained on or available through the ASTD Web site, including and with respect to the domain (and all sub-domains) astd.org, learningcircuits.org, and learningcircuits.com, unless otherwise indicated, are owned, controlled, and licensed by ASTD or its licensors.  ASTD reserves all rights not expressly granted herein.  AMERICAN SOCIETY FOR TRAINING & DEVELOPMENT, ASTD, the ASTD logo, and all other names, logos, and icons identifying ASTD and its programs, products, and services are proprietary trademarks of ASTD, and any use of such marks, including, without limitation, as domain names or account identifiers, without the express written permission of ASTD is strictly prohibited.  Other product and company names mentioned herein may be the trademarks and/or service marks of their respective owners.

User Obligations

By downloading, accessing, or using the ASTD Web site in order to view our information and materials or submit information of any kind, you represent that you are at least the legal age of majority and will, at all times, provide true, accurate, current, and complete information when submitting information or materials on the ASTD Web site, including, without limitation, when you provide information via a ASTD Web site registration or submission form.  With respect to any contributed content or materials that you may provide to or through the ASTD Web site (a "Contribution"), you acknowledge and agree that you are solely responsible for rights clearance and accuracy, and you hereby represent and warrant that you own all rights, title, and interest in the Contribution or have the full right, power and authority to grant the rights granted herein, free and clear of any claims or violations of any other agreement.  By submitting a Contribution to a Forum (as defined below) or other portion of the ASTD Web site or by otherwise using the ASTD Web site to transmit or display a Contribution, you automatically grant ASTD a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, publish, translate, create derivative works from, distribute, transmit, perform, and display such content or information (in whole or in part) worldwide and/or to incorporate into other works in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content or information.  Notwithstanding this right and license, it is understood that by merely permitting your information, content, and materials to appear on the ASTD Web site ASTD has not become and is not a publisher of such information, content, and materials and is merely functioning as an intermediary to enable you to provide and display a Contribution.  ASTD assumes no responsibility for the deletion of or failure to store any Contribution and recommends that you do not post, display, or transmit any confidential or sensitive information.  In addition, you agree to abide by all applicable local, state, national, and international laws and regulations with respect to your use of the ASTD Web site.  You also acknowledge and agree that ASTD is not responsible for the security of any information transmitted to or from the ASTD Web site. 

ASTD Web site Privacy Statement

You understand, acknowledge, and agree that the operation of certain areas of the ASTD Web site requires the submission, use, and dissemination of various personally identifiable information.  Accordingly, if you wish to access and use those areas of the ASTD Web site, you acknowledge and agree that your use of the ASTD Web site will constitute acceptance of ASTD's personal identifying information collection and use practices.  Please see ASTD's Privacy Policy for a summary of ASTD's personal identifying information collection and use practices.

Interactive Forums

The ASTD Web site may contain blogs, message boards, comment areas, questionnaires, chat rooms, and other interactive features where you may be able to post or share information.  To the extent that the ASTD Web site contains such communication forums (collectively, “Forums”), you agree that by using the ASTD Web site you will not post or transmit any of the following materials on the ASTD Web site’s Forums:

  • anything that interferes with or disrupts the ASTD Web site or the operation thereof,
  • statements or material that defames, harasses, abuses, stalks, threatens, intimidates, or in any way infringes on the rights of others,
  • unauthorized copyrighted materials or any other material that infringes on the intellectual property rights, trade secrets, or privacy of others,
  • statements or material that violates other contractual or fiduciary rights, duties, or agreements,
  • statements or material that is bigoted, hateful, or racially offensive,
  • statements or material that encourages criminal conduct or that would give rise to civil liability or otherwise violates any law or regulation in any jurisdiction,
  • statements or material that constitutes anti-competitive collaboration and/or antitrust violations,
  • statements or material that contains vulgar, obscene, profane, or otherwise objectionable language or images that typically would not be considered socially or professionally responsible or appropriate in person,
  • statements or material that harms minors,
  • statements or material that impersonates any other person or entity, whether actual or fictitious, including, without limitation, employees and representatives of ASTD,
  • statements or material that misrepresents your affiliation with any entity and/or ASTD,
  • anything that violates the privacy or publicity rights of any other person, including, without limitation, posting any personal identifying information of another individual,
  • chain letters or pyramid schemes,
  • statements or material that constitutes junk mail, spam, or unauthorized advertising or promotional materials,
  • statements or material that are “off-topic” for a designated Forum, and
  • files that contain malicious code, viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer, network, or the ASTD Web site.

ASTD is not responsible for screening, policing, editing, or monitoring your or another user’s Contributions and encourages you to use reasonable discretion and caution in evaluating or reviewing any Contribution.  Moreover, and except as provided below with respect to ASTD's right and ability to delete or remove a Contribution (or any part thereof), ASTD does not endorse, oppose, or edit any opinion or information provided by you or another user and does not make any representation with respect to, nor does it endorse the accuracy, completeness, timeliness, or reliability of any advice, opinion, statement, or other material displayed, uploaded, or distributed by you or any other user.  Nevertheless, ASTD reserves the right to delete or take other action with respect to Contributions (or parts thereof) that ASTD believes in good faith violate these terms and/or are, or are potentially, unlawful or harmful to ASTD or its products, services, and goodwill.  Moreover, it is a policy of ASTD to take appropriate actions under the Digital Millennium Copyright Act under U.S. Copyright Law and other applicable intellectual property laws. 

DESIGNATED AGENT FOR NOTIFICATION OF CLAIMS OF INFRINGEMENT
It is ASTD's policy to respond to a notice of alleged infringement that complies with U.S. Copyright Law, and in particular, the Digital Millennium Copyright Act.  Responses may include removing or disabling access to content or material claimed to be the subject of infringing activity and/or terminating your right to access and use the ASTD Web site (or portal) or ASTD materials.  But, entities or persons submitting complaints also acknowledge that they may be liable for damages, including attorneys' fees and costs, if they materially misrepresent that a work or activity is infringing rights.  If ASTD removes or disables content or terminates or suspends access to or use of the ASTD Web site (or portal) or ASTD materials, ASTD will make a good-faith attempt (as warranted) to contact the person who contributed the content so that they may make counter notification pursuant to applicable law(s).  It is ASTD's policy to document all notices of alleged infringement upon which ASTD decides to take action.  As with all legal notices, a copy of the notice may be sent to one or more third parties who may make such notice publicly available.  If you believe that one or more of your works have been copied or used by ASTD in a way that constitutes copyright infringement, please provide a written notice of your claim of copyright infringement that is directed to ASTD's designated agent as specified below along with the following information:

  • A signature of a person authorized to act on behalf of the owner of the copyright interest that is allegedly infringed;
  • A description, in reasonable detail (including any applicable URL address), of the copyrighted work that you claim has been infringed;
  • A description, in reasonable detail, of where the material that you claim is infringing is located on ASTD's Site or within a page, portal, or network within ASTD's control;
  • Your address, telephone number, and e-mail address;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • A statement by you, made under penalty of perjury, that the above information in your written notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
  • Designated Agent:  1640 King Street, Box 1443, Alexandria, VA 22313-1443, Attn:  President & CEO ((Phone) 1-703-683-8100) ((Fax) 1-703-683-1523)

Disclaimers & Limitations of Liability

You access the ASTD Web site on your own volition and are responsible for compliance with all applicable local laws with respect to your access and use of the ASTD Web site. 

All of ASTD´s products available for sale through the ASTD Web site are guaranteed against defects for 30 days from the date of the invoice.  Except as expressly stated herein, ASTD makes no representations or warranties, either expressed or implied, of any kind with respect to products sold on the ASTD sites, INCLUDING ANY warranties OF merchantability OR fitness for a particular purpose. You agree that the sole and exclusive maximum liability to ASTD arising from any product sold on the ASTD sites shall be the price of the product ordered. In no event shall ASTD, its directors, officers, employees, or other representatives be liable for special, indirect, consequential, or punitive damages related to the product(s) sold.

AS FOR THE ASTD WEB SITE, THE INFORMATION, SERVICES, TOOLS, CHAT AND THREADED DISCUSSION SYSTEMS, SOFTWARE, CONTENT, PROGRAMS, AND MATERIALS AVAILABLE ON OR THROUGH THE ASTD WEB SITE ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS.  ASTD EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OR ANY OTHER IMPLIED WARRANTY UNDER THE UNIFORM COMPUTER INFORMATION TRANSACTIONS ACT AS ENACTED BY ANY STATE. 

MOREOVER, IN NO EVENT SHALL ASTD BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE ASTD WEB SITE, WITH THE DELAY OR INABILITY TO USE THE ASTD WEB SITE, OR FOR ANY INFORMATION, SERVICES, PROGRAMS, PRODUCTS, AND MATERIALS AVAILABLE THROUGH THE ASTD WEB SITE.  NOTWITHSTANDING THE FOREGOING, TOTAL LIABILITY OF ASTD FOR ANY REASON WHATSOEVER RELATED TO USE OF THE ASTD WEB SITE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO ASTD IN CONNECTION WITH THE SUBJECT MATTER OF THE PARTICULAR DISPUTE DURING THE PRIOR THREE MONTHS.

Jurisdiction and Venue

These terms and conditions have been made in and will be construed and enforced solely in accordance with the laws of the Commonwealth of Virginia, U.S.A. as applied to agreements entered into and completely performed in the Commonwealth of Virginia.  You and ASTD each agree to submit to exclusive subject matter jurisdiction, personal jurisdiction and venue of the state of federal courts in the Commonwealth of Virginia.  Any claim you might have against ASTD must be brought within two (2) years after the cause of action arises, or such claim or cause of action is barred.  In addition, you agree to waive any right to a jury trial in connection with any action or litigation in any way arising out of or related to these terms and conditions and that each party has the right to seek attorneys' fees in any proceeding.  You also acknowledge and agree that any applicable state law implementation of the Uniform Computer Information Transactions Act (including any available remedies or laws) shall not apply to these terms and conditions and is hereby disclaimed. 

ASTD reserves the right to view, monitor, and record activity on the ASTD Web site without notice or permission from you, including, without limitation, by archiving notices or communications sent by you through the ASTD Web site.  Any information obtained by monitoring, reviewing, or recording is subject to review by law enforcement organizations in connection with investigation or prosecution of possible criminal or unlawful activity on the ASTD Web site as well as to disclosures required by or under applicable law or related government agency actions.  ASTD will also comply with all court orders involving requests for such information. 

MISCELLANEOUS

You acknowledge that any breach, threatened or actual, of these terms and conditions will cause irreparable injury to ASTD, such injury would not be quantifiable in monetary damages, and ASTD would not have an adequate remedy at law.  You therefore agree that ASTD shall be entitled, in addition to other available remedies, to seek and be awarded an injunction or other appropriate equitable relief from a court of competent jurisdiction restraining any breach, threatened or actual, of your obligations under any provision of these terms and conditions.  Accordingly, you hereby waive any requirement that ASTD post any bond or other security in the event any injunctive or equitable relief is sought by or awarded to ASTD to enforce any provision of these terms and conditions.  The parties agree that these terms and conditions are for the benefit of the parties hereto as well as ASTD's licensors.  Accordingly, these terms and conditions are personal to you, and you may not assign your rights or obligations to any other person or entity without ASTD's prior written consent.  Failure by ASTD to insist on strict performance of any of the terms and conditions of these terms and conditions will not operate as a waiver by ASTD of that or any subsequent default or failure of performance.  If any provision (or part thereof) contained in these terms and conditions is determined to be void, invalid, or otherwise unenforceable by a court of competent jurisdiction or on account of a conflict with an applicable government regulation, such determination shall not affect the remaining provisions (or parts thereof) contained herein and the illegal, invalid, or unenforceable clause shall be modified in compliance with applicable law in a manner that most closely matches the intent of the original language.  No joint venture, partnership, employment, or agency relationship exists between you and ASTD as result of these terms and conditions or your utilization of the ASTD Web site.  Headings herein are for convenience only.  These terms and conditions, along with the ASTD's Privacy Policy and ASTD’s Terms for Sale & Subscription, represent the entire agreement between you and ASTD with respect to use of the ASTD Web site, and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between you and ASTD with respect to the ASTD Web site. Unless otherwise agreed to by ASTD, please note that ASTD reserves the right to change these terms and conditions and the manner under which the ASTD Web site (and its functionality) is extended to you by providing you notice or a copy of such revised terms.  ASTD may also change or modify any aspect of the ASTD Web site.  Your continued use of the ASTD Web site will be conclusively deemed acceptance of any change to these terms and conditions or the ASTD Web site. 

 

ASTD Website Privacy Statement

ASTD respects the privacy of its members and visitors to the ASTD Web site. Any and all information collected while on the ASTD Web site is used solely for the purposes as set forth in this privacy statement. ASTD's Web server automatically recognizes only the visitor's domain name and IP address, and will only recognize additional information if that information has been provided to ASTD by the member or visitor. All personal information collected through the Web site is provided on a voluntary basis by ASTD Web site visitors through a visible means of data entry or collection.

Information about members collected through the Membership Application will be stored in the general ASTD membership database. ASTD may use email or postal addresses for notifying members and customers about upcoming online events, new additions to the ASTD Web site, or other products and services offered by ASTD. Member contact information is also made available through the ASTD Membership Directory, a searchable database of members on ASTD's Web site made available only to national members of ASTD. If you are a member of ASTD and do not wish to be included in the database, please send an email to Memberservices@astd.org indicating that you do not want to be in the Membership Directory.

ASTD does make our membership and conference attendee list available to other reputable organizations whose products or services we think you might find interesting. If you do not want to receive any mail (electronic or otherwise) from any organization to which ASTD sells its membership mailing list, please let us know by emailing us at Memberservices@astd.org.

If you provide your telephone or fax number on the Web site, ASTD may contact you via telephone or fax. Therefore, it is important that you provide us with your correct phone number to serve you more promptly. If you do not wish to receive further phone calls from ASTD, please contact Memberservices@astd.org.

ASTD will use the aggregate data we collect to perform statistical analysis of the collective characteristics and behavior of our members and visitors, to measure overall customer demographics, and to analyze how and where to use our resources. We may also use the aggregate data collected to inform our advertisers and sponsors with an aggregate customer profile of who is visiting the Web site and the number of customers who have seen and "clicked" on their advertisements.

In our chat rooms and threaded discussions, we do collect all logins and dialogue. Dialogue in chat sessions may be archived for later retrieval by any ASTD Web site visitor. Personal information, personal references, and obvious grammatical errors will be removed from the chat transcripts before they are archived. Otherwise, ASTD does not edit any dialogue provided through chat or threaded discussion participation.

ASTD, however, cannot control the acts of its members or visitors who use the Member Directory, chat feature, or other interactive areas of the site. If personal information, such as name, email addresses, mailing addresses, and phone numbers, are provided through these modules, they may be used by other parties outside of ASTD for unsolicited e-mail or other contact.

If you feel that ASTD has violated this Privacy Statement in any way, please contact us at CustomerCare@astd.org so that we may address the issue.

 

Terms of Sale & Subscription

PLEASE READ CAREFULLY THE FOLLOWING.

Typographical Product Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, ASTD shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. If your credit card has already been charged for the purchase and your order is canceled, ASTD shall immediately issue a credit to your credit card account in the amount of the charge.

Product Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order for a product from the ASTD Web site, nor does it constitute confirmation of our offer to sell any product from the ASTD Web site.  ASTD reserves the right at any time after receipt of your order to accept or decline your order for a product for any reason.  ASTD reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.  All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our finance department.  We may require additional verifications or information before accepting any order.

Sales Taxes

ASTD shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Virginia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

Product Guarantee

All of ASTD's products available for sale through the ASTD web site are guaranteed against defects for 30 days from the date of sale/invoice. Except as expressly stated herein, ASTD makes no representations or warranties either expressed or implied, of any kind with respect to products sold on the ASTD site, including any warranties of merchantability or fitness for a particular purpose. You agree that the sole and exclusive maximum liability to ASTD arising from any product sold on the ASTD sites shall be the price of the product ordered. In no event shall ASTD, its directors, officers, employees, or other representatives be liable for special, indirect, consequential, or punitive damages related to product(s) sold.

Program Cancellation and Transfer Policies

Please review the information below for the applicable program policy.

CPLP Preparation Programs

Date Policy

More than 10 business days prior to the start of the CPLP preparation program

Refunds: Please send your cancellation request in writing to customercare@astd.org. Your refund or credit will be subject to a $100 cancellation fee plus the cost of the ASTD Learning System which is non-refundable. Learning System cost for members is $449 and for non-members is $595 for a total cancellation fee of $549/members or $695/non-members.

Credits: In lieu of a refund, you may elect to keep the credit from the cancellation on your account to use for another program or ASTD product, however all credits must be used within one (1) year of the date of issuance. Credits are minus the cost of the Learning System as stated above.

Transfer to another CPLP preparation program: Participants, or a representative of the organization that paid for the registration, may transfer their registration to another CPLP preparation program of equal or lesser value free of charge. The transfer request must be received in writing to customercare@astd.org. If an ASTD member transfers his or her registration to a nonmember, the nonmember must pay the difference between the ASTD member and nonmember rate at the time of the transfer.

10 business days or less prior to the start of the CPLP preparation program

Refunds or Credits: No refund or credit will be issued.

Participant substitutions: If you find that you cannot attend, and it is less than ten (10) business days before the start of the CPLP preparation program, you may send a replacement, with written notice to ASTD at customercare@astd.org. If you are unable to send a replacement, you forfeit your registration fee. Participant substitutions may be made at any time by the registrant or a representative of the organization that paid for the registration with written notification to ASTD at customercare@astd.org. If an ASTD member transfers his or her registration to a nonmember, the nonmember must pay the difference between the ASTD member and nonmember rate at the time of the transfer.

Transfer to another CPLP preparation program: A $50 transfer charge will be applied.

Education Programs and Small Conferences*

Date Policy

More than 5 business days prior to the start of the program/small conference

Refunds: Please send your cancellation request in writing to customercare@astd.org. Your refund or credit will be subject to a $100 cancellation fee.

Credits: In lieu of a refund, you may elect to keep the credit from the cancellation on your account to use for another program or ASTD product, however all credits must be used within one (1) year of the date of issuance.

Transfer to another education program: Participants or a representative of the organization that paid for the registration may transfer their registration to another education program of equal or lesser value free of charge. The transfer request must be received in writing to customercare@astd.org. If an ASTD member transfers his or her registration to a nonmember, the nonmember must pay the difference between the ASTD member and nonmember rate at the time of the transfer.

5 business days or less prior to the start of the program/small conference

Refunds or Credits: No refund or credit will be issued.

Participant substitutions: If you find that you cannot attend, and it is less than five (5) business days before the start of the education program, you may send a replacement, with written notice to ASTD at customercare@astd.org. If you are unable to send a replacement, you forfeit your registration fee. Participant substitutions may be made at any time by the registrant or a representative of the organization that paid for the registration with written notification to ASTD at customercare@astd.org. If an ASTD member transfers his or her registration to a nonmember, the nonmember must pay the difference between the ASTD member and nonmember rate at the time of the transfer.

Transfer to another education program: A $50 transfer charge will be applied.

*Small conferences include Government Workforce Conference, LearnNow, Learn From the BEST, Learning Transfer Conference, and Telling Ain’t Training Conference.

ASTD TechKnowledge® 2015 Conference & Exposition

Date Policy

Prior to December 5, 2014

Refunds: Please send your cancellation request in writing to customercare@astd.org. Your refund or credit will be subject to a $100 cancellation fee.

Credits: In lieu of a refund, you may elect to keep the credit from the cancellation on your account to use for another program or ASTD product, however all credits must be used within one (1) year of the date of issuance.

Participant substitutions: Participant substitutions may be made prior to the conference by a person or representative of the organization who paid for the registration by submitting the written request to ASTD at customercare@astd.org. On-site substitutions must be accompanied with proof of the original registration payment. If an ASTD member transfers his or her registration to a nonmember, the nonmember must pay the difference between the ASTD member and nonmember rate at the time of the transfer.

After December 5, 2014

Refunds or Credits: No refund or credit will be issued.

Participant substitutions: Participant substitutions may be made prior to the conference by a person or representative of the organization who paid for the registration by submitting the written request to ASTD at customercare@astd.org. On-site substitutions must be accompanied with proof of the original registration payment. If an ASTD member transfers his or her registration to a nonmember, the nonmember must pay the difference between the ASTD member and nonmember rate at the time of the transfer.

At 6:00 p.m. ET January 7, 2015

Online and pre-registration ends. Attendees may register on-site.

ASTD 2014 International Conference & Exposition

Date Policy

Prior to March 14, 2014

Refunds: Please send your cancellation request in writing to customercare@astd.org. Your refund or credit will be subject to a $100 cancellation fee.

Credits: In lieu of a refund, you may elect to keep the credit from the cancellation on your account to use for another program or ASTD product, however all credits must be used within one (1) year of the date of issuance.

Participant substitutions: Participant substitutions may be made prior to the conference by a person or representative of the organization who paid for the registration by submitting the written request to ASTD at customercare@astd.org. On-site substitutions must be accompanied with proof of the original registration payment. If an ASTD member transfers his or her registration to a nonmember, the nonmember must pay the difference between the ASTD member and nonmember rate at the time of the transfer.

After March 14, 2014

Refunds or Credits: No refund or credit will be issued.

Participant substitutions: Participant substitutions may be made prior to the conference by a person or representative of the organization who paid for the registration by submitting the written request to ASTD at customercare@astd.org. On-site substitutions must be accompanied with proof of the original registration payment. If an ASTD member transfers his or her registration to a nonmember, the nonmember must pay the difference between the ASTD member and nonmember rate at the time of the transfer.

At 6:00 p.m. ET April 24, 2014

Online and pre-registration ends. Attendees may register on-site.

Networking Night

We are pleased to offer the annual Networking Night event for the ASTD 2014 International Conference & EXPO on Tuesday evening, May 6, 2014. Tickets pre-purchased through 6:00 p.m. ET on April 24, 2014, and on-site at the conference are $75/each. Because tickets are in high demand, we encourage conference attendees to purchase tickets well in advance as we cannot guarantee ticket availability on-site at the conference. The ASTD Networking Night event is for conference attendees and adult guests. There are no refunds or cancellations on Networking Night tickets. If you have any questions regarding your registration, please contact Customer Care at 1.800.628.2783 or 1.703.683.8100 (Monday-Friday, 8 a.m.-6 p.m. ET) or customercare@astd.org.

ASTD Chapter Leaders Conference

If cancellation should be necessary, email notification to ASTD chapter services is required five (5) business days prior to the first day of the conference. You may receive a full refund, minus a $50 cancellation fee (full conference individual or chapter team ticket) or minus a $25 cancellation fee (preconference or daily ticket), up to and including the 5th business day before the conference. If you find that you cannot attend, and it is less than five (5) business days before the start of the conference, you may send a replacement, with written notice to ASTD chapter services. If you are unable to send a replacement and it is less than five (5) business days before the conference, you forfeit your registration fee.

Audio

The audio for the live webcasts will be provided through your computer speakers. There will not be an option to dial in with your phone. Using earphones or a headset is highly recommended.

Schedule Changes

Times are subject to change. If the details of the event change, (such as a time change) you will be notified via email.

Cancellation

ASTD does not permit cancellations of the Virtual Conference. All sales are final.

Single Use

Purchase is single use only. You may not share login information. Accounts found to be in abuse will be suspended without refund. An example of abuse is multiple computers accessing the webcast or Virtual Conference simultaneously from the same account. For organizational or multiple-user access, please select from one of our multiple-user purchase options.

ASTD Portal Terms of Service

Effective as of December 8, 2009
Welcome to the www.astd.org™ web site provided by the American Society for Training & Development.

IMPORTANT – THIS IS A LEGAL AGREEMENT BETWEEN YOU ("You" or the "Authorized User") AND THE AMERICAN SOCIETY FOR TRAINING & DEVELOPMENT ("We" or "ASTD").  BEFORE DOWNLOADING, ACCESSING, OR USING ANY PART OF THE ASTD PORTAL, YOU SHOULD READ CAREFULLY THE FOLLOWING TERMS AND CONDITIONS CONTAINED IN THIS TERMS OF SERVICE AGREEMENT (the or this “TOS”) AS THEY GOVERN YOUR ACCESS TO AND USE OF THE ASTD WEB SITE AND ANY PAGES, PROGRAMS, SERVICES, MATERIALS, OR INFORMATION AVAILABLE THROUGH THE ASTD PORTAL OR USED IN CONNECTION THEREWITH (collectively, the or this “ASTD PORTAL”).  ASTD IS WILLING TO LICENSE THE USE OF THIS ASTD PORTAL AND PROVIDE THE RELATED INFORMATION AND SERVICES TO YOU ONLY ON THE CONDITION THAT YOU ACCEPT AND AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED IN THIS TOS.  IF YOU DO NOT AGREE WITH THIS TOS OR IF YOU HAVE NOT GAINED ACCESS TO THE ASTD PORTAL PURSUANT TO THE EXECUTION OF A PRICING & ORDER FORM WITH ASTD, YOU ARE NOT GRANTED PERMISSION TO ACCESS OR OTHERWISE USE THE ASTD PORTAL AND ARE INSTRUCTED TO EXIT THE ASTD PORTAL IMMEDIATELY.

TERMS AND CONDITIONS

LICENSE GRANT.  The ASTD Portal is provided by ASTD, and this TOS provides to you a personal, revocable, limited, non-exclusive, royalty-free, non-transferable license to use the ASTD Portal conditioned on your continued compliance with the terms and conditions of this TOS.  This TOS permits you to use and access for personal or business purposes only the ASTD Portal (i) on a single laptop, workstation, or computer and (ii) from the Internet or through an on-line network (so long as such access occurs through the designated connection(s) or addresses specified on and pursuant to the Pricing & Order Form executed with ASTD).  You may also load information from the ASTD Portal into your laptop's, workstation's, or computer's temporary memory (RAM) and print and download materials and information from the ASTD Portal solely for your personal or business use, provided that all hard copies contain all copyright and other applicable notices contained in such materials and information.  If you are using the ASTD Portal on behalf of a company or other form of entity, please note that such a company or entity will have a separate agreement with ASTD regarding access and usage privileges for the ASTD Portal, including, without limitation, a Pricing & Order Form with ASTD.  Nevertheless, your use of the ASTD Portal will be subject to the terms and conditions of this TOS.  

RESTRICTIONS.  Notwithstanding the foregoing, you may not modify, translate, decompile, create derivative work(s) of, copy, distribute, disassemble, broadcast, transmit, publish, remove or alter any proprietary notices or labels, license, sublicense, transfer, sell, mirror, frame, exploit, rent, lease, private label, grant a security interest in, or otherwise use in any manner not expressly permitted herein the ASTD Portal.  Moreover, you may not (i) use any "deep link," "page scrape," "robot," "spider," or other automatic device, program, script, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the ASTD Portal or in any way reproduce or circumvent the navigational structure or presentation of the ASTD Portal to obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the ASTD Portal, (ii) attempt to gain unauthorized access to any portion or feature of the ASTD Portal, including, without limitation, the account of another Authorized User(s), or any other systems or networks connected to the ASTD Portal or to any ASTD server or to any of the services offered on or through the ASTD Portal, by hacking, password "mining," or any other illegitimate or prohibited means, (iii) probe, scan, or test the vulnerability of the ASTD Portal or any network connected to the ASTD Portal, nor breach the security or authentication measures on the ASTD Portal or any network connected to the ASTD Portal, (iv) reverse look-up, trace, or seek to trace any information on any other Authorized User of or visitor to the ASTD Portal, (v) take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the ASTD Portal or ASTD's systems or networks or any systems or networks connected to the ASTD Portal, (vi) use any device, software, or routine to interfere with the proper working of the ASTD Portal or any transaction conducted on the ASTD Portal, or with any other person's use of the ASTD Portal, (vii) forge headers, impersonate a person, or otherwise manipulate identifiers in order to disguise your identity or the origin of any message or transmittal you send to ASTD on or through the ASTD Portal, (viii) use the ASTD Portal or any Forum (as such term is described below) to harvest or collect e-mail addresses or other contact information; (ix) market, co-brand, private label, or otherwise permit third parties to access and use the ASTD Portal (or any part thereof) without ASTD's express, separate, and prior written permission, or (x) use the ASTD Portal in an unlawful manner or in a manner that could damage, disparage, or otherwise negatively impact ASTD.  WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, COPYING OR REPRODUCING ANY SERVICES, PROGRAMS, PRODUCTS, INFORMATION, OR MATERIALS PROVIDED BY ASTD TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED.  

USER OBLIGATIONS.  By downloading, accessing, or using the ASTD Portal in order to view our information and materials or submit information of any kind, you represent that you are at least the legal age of majority and will, at all times, provide true, accurate, current, and complete information when submitting information or materials on the ASTD Portal, including, without limitation, when you provide information via an ASTD Portal registration or submission form.  If you provide any false, inaccurate, untrue, or incomplete information, ASTD reserves the right to terminate immediately your access to and use of the ASTD Portal.  In addition, you agree to abide by all applicable local, state, national, and international laws and regulations with respect to your use of the ASTD Portal.  This TOS is expressly made subject to any applicable export laws, orders, restrictions, or regulations.  You shall not export the ASTD Portal (or access thereto) without complying with such laws, orders, restrictions, or regulations.  You also acknowledge and agree that use of the Internet and access to the ASTD Portal is solely at your own risk.  While ASTD has endeavored to create a secure and reliable ASTD Portal, you should understand that the confidentiality of any communication or material transmitted to/from the ASTD Portal over the Internet or other form of global communication network cannot be guaranteed.  Accordingly, ASTD is not responsible for the security of any information transmitted to or from the ASTD Portal.  You must make your own determination as to such issues.  Moreover, you also agree to assume all responsibility concerning your use of the ASTD Portal, including, providing any support or meeting any requirements of your contracts with third parties, obtaining and paying for all licenses and costs for third party software and hardware necessary for implementation of the ASTD Port, and maintaining and backing up any data.  Any support, training, updates, upgrades, or maintenance of or for the ASTD Portal shall only be available through the sole discretion of ASTD or pursuant to the terms and conditions of a separate written agreement with ASTD.

OTHER TERMS AND CONDITIONS.  Additional notices, terms, and conditions may apply to membership, purchases, receipt of services, participation in a particular program, conference, training, or seminar, Authorized User registration with the ASTD Portal, and/or to other specific portions or features of the ASTD Portal, all of which are made a part of this TOS by this reference.  You agree to abide by such other notices, terms, and conditions.  If there is a conflict between this TOS and the terms posted for or applicable to a specific portion of the ASTD Portal, the latter terms shall control with respect to your use of that portion of the ASTD Portal.  ASTD's obligations, if any, with respect to its services, programs, and/or products are governed solely by the terms, conditions, notices, and agreements pursuant to which they are provided, and nothing on this TOS should be construed to alter such terms, conditions, notices, and agreements. 

DIRECTORY.  ASTD may make available through the ASTD Portal an on-line directory of ASTD member information (the "ASTD Directory").  In addition to any other terms and conditions set forth in this TOS, you acknowledge and agree that the ASTD Directory shall be used only for personal purposes and that any information of the ASTD Directory shall not be further published, displayed, or made accessible.  Accordingly, unless ASTD has provided its prior written consent, you acknowledge and agree that the contents of the ASTD Directory may not, in whole or in part, be reproduced, copied, disseminated, entered into a computer database, used as part of or in connection with a mailing list, or otherwise utilized, in any form or manner or by any means inconsistent with this TOS.  You also acknowledge that a person's or entity's listing in the ASTD Directory represents only that such person or entity is registered with and an active member of ASTD.  ASTD makes no further representations or warranties regarding any such person or entity (or the related information) listed in the ASTD Directory, and any information made available through the ASTD Directory is provided on an "AS-IS" and "AS-AVAILABLE" basis without warranty of any kind.  

USER NAME HANDLING POLICY.  Registration as an Authorized User for access to certain areas of the ASTD Portal may require both a user name and a password.  Only one Authorized User can use one user name and password and, thus, one account.  By limiting access, it helps avoid unauthorized usage by other persons or entities because anyone with knowledge of both your user name and password can gain entry to the ASTD Portal and to your account.  Accordingly, by using the ASTD Portal, you agree to consider your user name and password as confidential information and to keep your user name and password confidential.  You also agree not to use another Authorized User's user name and password.  You will immediately notify ASTD if you become aware of any loss or theft of your password or any unauthorized use of your user name and password.  ASTD cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.  ASTD reserves the right to delete or change a user name or password at any time and for any reason.  

PRIVACY POLICY.  You understand, acknowledge, and agree that the operation of certain areas of the ASTD Portal requires the submission, use, and dissemination of various personal identifying information.  Accordingly, if you wish to access and use those areas of the ASTD Portal, you acknowledge and agree that your use of the ASTD Portal will constitute acceptance of ASTD's personal identifying information collection and use practices.  Please see ASTD's Privacy Policy /ASTD/termsprivacy/ for a summary of ASTD's personal identifying information collection and use practices.  

POSTINGS.  This ASTD Portal may contain blogs, message boards, comment areas, questionnaires, chat rooms, and other interactive features where Authorized Users can share and post information.  To the extent that the ASTD Portal contains such communication forums (collectively, “Forums”), you agree that by using the ASTD Portal you will not post or transmit any of the following materials on the ASTD Portal’s Forums:

  • anything that interferes with or disrupts the ASTD Portal or the operation thereof,
  • statements or materials that defame, harass, abuse, stalk, threaten, intimidate, or in any way infringe on the rights of others,
  • unauthorized copyrighted materials or any other material that infringe on the intellectual property rights, trade secrets, or privacy of others,
  • statements or materials that violate other contractual or fiduciary rights, duties, or agreements,
  • statements or materials that are bigoted, hateful, or racially offensive,
  • statements or materials that encourages criminal conduct or that would give rise to civil liability or otherwise violate any law or regulation in any jurisdiction,
  • statements or materials that constitute anti-competitive collaboration and/or antitrust violations,
  • statements or materials that contain vulgar, obscene, profane, or otherwise objectionable language or images that typically would not be considered socially or professionally responsible or appropriate in person,
  • statements or materials that harm minors,
  • statements or materials that impersonate any other person or entity, whether actual or fictitious, including, without limitation, employees and representatives of ASTD,
  • statements or materials that misrepresent your affiliation with any entity and/or ASTD,
  • anything that violates the privacy or publicity rights of any other person, including, without limitation, posting any personal identifying information of another individual,
  • chain letters or pyramid schemes,
  • statements or materials that constitute junk mail, spam, or unauthorized advertising or promotional materials,
  • statements or materials that are “off-topic” for a designated Forum, and
  • files that contain malicious code, viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer, network, or the ASTD Portal

As Forums are public, the Authorized User experience is enhanced if you follow the foregoing and following guidelines.  Please use netiquette.  Please do not post any content or information of a personal nature, such as video or audio of friends and family.  Please be succinct and stay on topic within a particular Forum.  Please remember to respect others and their opinions.  ASTD encourages open and sincere communication, but urges all Authorized Users to remember that Forums are intended to be a resource for all.

PERMISSION TO USE POSTINGS.  By submitting content or information of any type (a "Posting") to a Forum or other portion of the ASTD Portal or by otherwise using the ASTD Portal to transmit or display a Posting, you automatically grant ASTD a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, publish, translate, create derivative works from, distribute, transmit, perform, and display such content or information (in whole or in part) worldwide and/or to incorporate into other works in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content or information.  You represent that you have all necessary rights to make the Posting available to ASTD and a Forum, and you also acknowledge that such Postings are non-confidential for all purposes and that ASTD has no control over the extent to which any idea or information may be used by any party or person once it's posted or displayed.  Accordingly, notwithstanding this right and license, it is understood that by merely permitting your information, content, and materials to appear on the ASTD Portal, ASTD has not become and is not a publisher of such information, content, and materials and is merely functioning as an intermediary to enable you to provide and display a Posting.  Moreover, ASTD assumes no responsibility for the deletion of or failure to store any Posting and recommends that you do not post, display, or transmit any confidential or sensitive information.

NO PRE-SCREENING OF POSTINGS.  ASTD is not responsible for screening, policing, editing, or monitoring your or another Authorized User’s Postings and encourages all of its Authorized Users to use reasonable discretion and caution in evaluating or reviewing any Posting.  Moreover, and except as provided below with respect to ASTD's right and ability to delete or remove a Posting (or any part thereof), ASTD does not endorse, oppose, or edit any opinion or information provided by you or another Authorized User and does not make any representation with respect to, nor does it endorse the accuracy, completeness, timeliness, or reliability of any advice, opinion, statement, or other material displayed, uploaded, or distributed by you or any other Authorized User.  Nevertheless, ASTD reserves the right to delete or take other action with respect to Postings (or parts thereof) that ASTD believes in good faith violate this TOS and/or are, or are potentially, unlawful or harmful to ASTD or its products, services, and goodwill.  If you violate this TOS, ASTD may, in its sole discretion, delete the unacceptable content from your Posting, remove or delete the Posting in its entirety, issue you a warning, and/or terminate your use of the ASTD Portal.  Moreover, it is a policy of ASTD to take appropriate actions under the Digital Millennium Copyright Act under U.S. Copyright Law and other applicable intellectual property laws.  If you become aware of Postings that violate these rules regarding acceptable behavior or content, you may contact ASTD as provided below.  

PROPRIETARY RIGHTS.  This TOS provides only a limited license to access and use the ASTD Portal.  Accordingly, you expressly acknowledge and agree that ASTD transfers no ownership or intellectual property interest or title in and to the ASTD Portal to you or anyone else.  All text, graphics, user interfaces, visual interfaces, photographs, sounds, artwork, computer code (including html code), programs, software, products, information, and documentation as well as the design, structure, selection, coordination, expression, "look and feel," and arrangement of any content contained on or available through the ASTD Portal, unless otherwise indicated, are owned, controlled, and licensed by ASTD and its successors and assigns and are protected by law including, but not limited to, United States copyright, trade secret, patent, and trademark law, as well as other state, national, and international laws and regulations.  Except as expressly provided herein, ASTD does not grant any express or implied right to you or any other person under any intellectual or proprietary rights.  Accordingly, your unauthorized use of the ASTD Portal may violate intellectual property or other proprietary rights laws as well as other laws, regulations, and statutes.  Please be aware that ASTD does enforce its intellectual property rights to the fullest extent of the law and, in particular and without limitation, with respect to illegal use of terms confusingly similar to any of ASTD's trademarks.  This ASTD Portal is Copyright © 2009 The American Society for Training & Development and/or its licensors.  All rights reserved.  ASTD also owns a copyright in the contents of the ASTD Portal as collective work and/or compilation and in the selection, coordination, arrangement, and enhancement of the content of the ASTD Portal.  Any downloadable or printable programs, directories, databases, information, or materials available through the ASTD Portal and all copyrights, trade secrets, and know-how related thereto, unless otherwise indicated, are owned by ASTD.  The AMERICAN SOCIETY FOR TRAINING & DEVELOPMENT, ASTD, the ASTD logo, and all other names, logos, and icons identifying ASTD and its programs, products, and services are proprietary trademarks of ASTD, and any use of such marks, including, without limitation, as domain names, without the express written permission of ASTD is strictly prohibited.  Other product and company names mentioned herein may be the trademarks and/or service marks of their respective owners.

GOVERNMENT RIGHTS.  The use of the ASTD Portal including, without limitation, its reproduction and display by the United States of America and/or any other country and its or their respective instrumentalities (including prime contractors or any other contractor at any tier), agencies, or offices, regardless of form (collectively, the "Government"), shall be governed by this TOS.  Accordingly, the ASTD Portal is provided to the Government with LIMITED RIGHTS and/or RESTRICTED RIGHTS (as applicable).  Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (g) of the Rights in Data—general clause at 48 C.F.R. § 52.227-14, subparagraphs (b)(1) and (2) of the Commercial Computer Software License clause at 48 C.F.R. § 52.227-19, or subparagraph (b)(1) of Technical Data—commercial items clause at D.F.A.R.S. § 252.227-7015, as applicable.  Moreover, all ASTD products and materials, including the ASTD Portal, are commercial in nature and were not first produced in the performance of any Government contract.  Accordingly, the data, software and documentation available through the ASTD Portal Data are "Commercial Items," as that term is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. §12.212 or D.F.A.R.S. § 252.227-7014, as applicable.  Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §§227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are licensed to Government end users (a) only as Commercial Items and (b) with only those rights as are granted to other end users pursuant to the terms and conditions herein.  For any use of the ASTD Portal that would require compliance by ASTD with a particular Government requirement not identified herein or that would affect ASTD's rights, the applicable Government entity, agency, or office must notify ASTD of said Government requirement and obtain a waiver or exemption from such requirements for the benefit of ASTD before any government access to the ASTD Portal.  Any Government Licensee shall also affix the following “Government Rights Notice” to any copy of any information downloaded or printed from the ASTD Portal made available to any Government Authorized User: 

Government Rights
(a) Data.  These data are submitted with limited rights and are subject to the terms of American Society for Training & Development's ("ASTD’s") current commercial license agreement.  This data may be used by the Government with the express limitation that they will not, without written permission of ASTD, be used in any manner prohibited by ASTD’s current commercial license agreement. 
(b) Software.  Use, reproduction, or disclosure is subject to restrictions set forth in ASTD’s current commercial license agreement.
(c) This Notice shall be marked on any reproduction of this data, in whole or in part. 

FEEDBACK AND SUBMISSIONS.  ASTD welcomes your feedback and suggestions about ASTD's products or services or with respect to how to improve the ASTD Portal.  By transmitting any suggestions, information, material, or other content (collectively, “feedback”) to ASTD, you represent and warrant that such feedback does not infringe or violate the intellectual property or proprietary rights of any third party (including, without limitation, patents, copyrights, or trademark rights) and that you have all rights necessary to convey to ASTD and enable ASTD to use such feedback.  In addition, any feedback received through the ASTD Portal will be deemed to include a royalty-free, perpetual, irrevocable, transferable, non-exclusive right and license for ASTD to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, and display (in whole or in part) worldwide, or act on such feedback without additional approval or consideration, in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you hereby waive any claim to the contrary.  

THIRD-PARTY PRODUCTS/SERVICES.  ASTD, in its sole discretion, may post the advertisements of third parties on the ASTD Portal and/or feature materials, programs, products, and services provided by third parties, including, without limitation, ASTD's members.  ASTD makes no representations with respect to, nor does it guarantee or endorse, the quality, non-infringement, accuracy, completeness, timeliness, reliability, or correct sequencing of such third-party materials, programs, products, and services or any other materials, programs, products, and services which such third-party materials, products, and services may access.  Your correspondence or any other dealings with third parties found on the ASTD Portal are solely between you and such third party.  Accordingly, ASTD expressly disclaims responsibility and liability for all third-party provided materials, programs, products, and services contained on or accessed through the ASTD Portal, and you agree that ASTD shall not be responsible for any loss or damage of any sort incurred as a result of any such dealings or as the result of the presence of such third parties on the ASTD Portal.  

LINKS TO OTHER SITES.  ASTD may provide links, in its sole discretion, to other sites on the World Wide Web for your convenience in locating or accessing related information, products, and services.  These sites have not necessarily been reviewed by ASTD and are maintained by third parties over which ASTD exercises no control.  Accordingly, ASTD expressly disclaims any responsibility for the content, the materials, the accuracy of the information, and/or the quality of the products or services provided by, available through, or advertised on these third-party Web sites.  Moreover, these links do not imply an endorsement with respect to any third party or any Web site or the products or services provided by any third party.

DISCLAIMER.  WHILE ASTD ENDEAVORS TO PROVIDE RELIABLE INFORMATION, SERVICES, PROGRAMS, SOFTWARE, AND MATERIALS, THE INFORMATION, SERVICES, PROGRAMS, SOFTWARE, AND MATERIALS AVAILABLE ON OR THROUGH THE ASTD PORTAL ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS AND MAY INCLUDE ERRORS, OMISSIONS, OR OTHER INACCURACIES.  MOREOVER, ASTD MAY MAKE MODIFICATIONS AND/OR CHANGES IN THE ASTD PORTAL OR IN THE INFORMATION, SERVICES, PROGRAMS, SOFTWARE, AND MATERIALS AVAILABLE ON THE ASTD PORTAL AT ANY TIME AND FOR ANY REASON.  YOU ASSUME THE SOLE RISK OF MAKING USE AND/OR RELYING ON THE INFORMATION, SERVICES, PROGRAMS, AND MATERIALS AVAILABLE ON THE ASTD PORTAL.  ASTD MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, COMPLETENESS, TIMELINESS, RELIABILITY, LEGALITY, OR ACCURACY OF THE INFORMATION, SERVICES, PROGRAMS, AND MATERIALS AVAILABLE ON THE ASTD PORTAL FOR ANY PURPOSE, AND EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OR ANY OTHER IMPLIED WARRANTY UNDER THE UNIFORM COMPUTER INFORMATION TRANSACTIONS ACT AS ENACTED BY ANY STATE.  ASTD ALSO MAKES NO REPRESENTATION OR WARRANTY THAT THE ASTD PORTAL WILL OPERATE ERROR FREE OR IN AN UNINTERRUPTED FASHION OR THAT ANY FILES OR INFORMATION THAT YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES.

LIMITATION OF LIABILITY.  You expressly absolve and release ASTD from any claim of harm resulting from a cause beyond ASTD's control, including, but not limited to, failure of electronic or mechanical equipment or communication lines, telephone or other connection problems, computer viruses, unauthorized access, theft, operator errors, severe weather, earthquakes, or natural disasters, strikes, or other labor problems, wars, or governmental restrictions.  MOREOVER, IN NO EVENT SHALL ASTD BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE ASTD PORTAL, WITH THE DELAY OR INABILITY TO USE THE ASTD PORTAL, OR FOR ANY INFORMATION, SERVICES, PROGRAMS, PRODUCTS, AND MATERIALS AVAILABLE THROUGH THE ASTD PORTAL, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ASTD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY.  NOTWITHSTANDING THE FOREGOING, TOTAL LIABILITY OF ASTD FOR ANY REASON WHATSOEVER RELATED TO USE OF THE ASTD PORTAL SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO ASTD IN CONNECTION WITH THE SUBJECT MATTER OF THE PARTICULAR DISPUTE DURING THE PRIOR THREE MONTHS.

INDEMNITY.  You agree to defend, indemnify, and hold harmless ASTD and affiliates and all of their respective employees, agents, directors, officers, shareholders, attorneys, successors, and assigns from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees and litigation expenses) relating to or arising from any breach by you of this TOS.

GOVERNING LAW.  This TOS has been made in and will be construed and enforced solely in accordance with the laws of the United States of America, including, without limitation, the Contract Dispute Act, 41 U.S.C. §§ 601-613, and the Commonwealth of Virginia, U.S.A. as applied to agreements entered into and completely performed in the Commonwealth of Virginia.  You and ASTD each agree to submit to exclusive subject matter jurisdiction, personal jurisdiction and venue of the United States District Court for the Eastern District of Virginia, Alexandria Division, for any disputes between us under or arising out of this TOS.  For non-government entities, if there is no jurisdiction in the United States District Court for the Eastern District of Virginia, Alexandria Division, for any disputes between us under or arising out of this TOS, you and we agree that jurisdiction shall be in the courts of Arlington County, Arlington, Virginia.  You also agree to waive any right to a jury trial in connection with any action or litigation in any way arising out of or related to this TOS and acknowledge that either party may seek attorney's fees in any proceeding.  Any claim you might have against ASTD must be brought within two (2) years after the cause of action arises, or such claim or cause of action is barred.  In addition, you agree to waive any right to a jury trial in connection with any action or litigation in any way arising out of or related to this TOS and that each party has the right to seek attorneys' fees in any proceeding.  You also acknowledge and agree that any applicable state law implementation of the Uniform Computer Information Transactions Act (including any available remedies or laws) shall not apply to this TOS and is hereby disclaimed.  Notwithstanding the foregoing, ASTD agrees that the provisions of this TOS shall not supersede any remedies granted to the United States government to the extent permitted by law or regulation.   ASTD makes no representation that the ASTD Portal is appropriate or available for use in other locations, and access to the ASTD Portal from territories or nations where any aspect of the ASTD Portal is illegal is prohibited.  You access the ASTD Portal on your own volition and are responsible for compliance with all applicable local laws with respect to your access and use of the ASTD Portal.  A printed version of this TOS and of any related notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this TOS to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.  Please contact ASTD if you wish to receive a printed copy of this TOS.

ENFORCING SECURITY ON THE SITE.  Actual or attempted unauthorized use of the ASTD Portal may result in criminal and/or civil prosecution, including, without limitation, punishment under the Computer Fraud and Abuse Act of 1986 under U.S. federal law.  ASTD reserves the right to view, monitor, and record activity on the ASTD Portal without notice or permission from you, including, without limitation, by archiving notices or communications sent by you through the ASTD Portal.  Any information obtained by monitoring, reviewing, or recording is subject to review by law enforcement organizations in connection with investigation or prosecution of possible criminal or unlawful activity on the ASTD Portal as well as to disclosures required by or under applicable law or related government agency actions.  ASTD will also comply with all court orders involving requests for such information.  In addition to the foregoing, ASTD reserves the right, at any time and without notice, to modify, suspend, terminate, or interrupt operation of or access to the ASTD Portal, or any portion of the ASTD Portal, in order to protect the ASTD Portal, ASTD, or ASTD's business.  

TERM AND TERMINATION.  Assuming you and/or your organization has executed a Pricing & Order Form for access to the ASTD Portal, this TOS and your right to use the ASTD Portal will take effect at the moment you install, access, or use the ASTD Portal or you click "I ACCEPT" and is effective until terminated as set forth below or until expired as set forth in the Pricing & Order Form with ASTD.  This TOS will terminate automatically if you click "I REJECT".  In addition, ASTD reserves the right at any time and on reasonable grounds, which shall include, without limitation, any reasonable belief of fraudulent or unlawful activity or actions or omissions that violate any term or condition of this TOS, to deny your access to the ASTD Portal or to any portion thereof in order to protect its name and goodwill, its business, and/or other Authorized Users, and this TOS will also terminate automatically if you fail to comply with this TOS, subject to the survival rights of certain provisions identified below.  Termination will be effective without notice.  You may also terminate this TOS at any time by ceasing to use the ASTD Portal, but all applicable provisions of this TOS will survive termination, as identified below.  Upon termination, you must destroy all copies of any aspect of the ASTD Portal in your possession.  The provisions concerning ASTD's proprietary rights, feedback, indemnity, disclaimers of warranty, limitation of liability, admissibility of this TOS, waiver and severability, integration, and governing law will survive the termination of this TOS for any reason.

MISCELLANEOUS.  You acknowledge that any breach, threatened or actual, of this TOS will cause irreparable injury to ASTD, such injury would not be quantifiable in monetary damages, and ASTD would not have an adequate remedy at law.  You therefore agree that ASTD shall be entitled, in addition to other available remedies, to seek and be awarded an injunction or other appropriate equitable relief from a court of competent jurisdiction restraining any breach, threatened or actual, of your obligations under any provision of this TOS.  Accordingly, you hereby waive any requirement that ASTD post any bond or other security in the event any injunctive or equitable relief is sought by or awarded to ASTD to enforce any provision of this TOS.  The parties agree that this TOS is for the benefit of the parties hereto as well as ASTD's licensors.  Accordingly, this TOS is personal to you, and you may not assign your rights or obligations to any other person or entity without ASTD's prior written consent.  Failure by ASTD to insist on strict performance of any of the terms and conditions of this TOS will not operate as a waiver by ASTD of that or any subsequent default or failure of performance.  A printed version of this TOS and of any related notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this TOS to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.  If any provision (or part thereof) contained in this TOS is determined to be void, invalid, or otherwise unenforceable by a court of competent jurisdiction or on account of a conflict with an applicable government regulation, such determination shall not affect the remaining provisions (or parts thereof) contained herein and the illegal, invalid, or unenforceable clause shall be modified in compliance with applicable law in a manner that most closely matches the intent of the original language.  No joint venture, partnership, employment, or agency relationship exists between you and ASTD as result of this TOS or your utilization of the ASTD Portal.  Headings herein are for convenience only.  This TOS, along with the ASTD's Privacy Policy and associated Pricing & Order Form (and its T's and C's) with ASTD for the ASTD Portal, represents the entire agreement between you and ASTD with respect to use of the ASTD Portal, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written between you and ASTD with respect to the ASTD Portal.  In the event of any conflict between this TOS and the Pricing & Order Form, the Pricing & Order Form shall control.  Unless otherwise agreed to by ASTD, please note that ASTD reserves the right to change the terms and conditions of this TOS and the manner under which the ASTD Portal (and its functionality) is extended to you by providing you notice or a copy of such revised terms.  ASTD may also change or modify any aspect of the ASTD Portal.  Your continued use of the ASTD Portal will be conclusively deemed acceptance of any change to this TOS or the ASTD Portal.  If you have questions regarding the ASTD Portal or if you are interested in obtaining more information concerning ASTD and its products or services, please contact ASTD at 703-683-8100.


ASTD Membership – Benefits Allotment Guidelines

The following is for informational purposes only, and is not intended to be an exhaustive list of membership rules and restrictions. Please contact customercare@astd.org with questions.

  • ASTD members can track their benefit allotment usage, as well as select any e-books, Infoline PDFs, and research report PDFs included with their memberships, by logging in to www.astd.org/membercenter using their active membership usernames and passwords.
  • After selecting an e-book, Infoline PDF, or research report PDF, a member may access these files on the My Downloads page of the ASTD Store after logging in using his or her active membership username and password.
  • ASTD reserves the right to limit and restrict the e-books, research report PDFs, and Infoline PDFs available for selection as part of the Professional and Professional Plus membership benefit allotments.
    • In most cases, e-books available for selection will have been released at least six months prior and have a list price of less than $40.
      • Co-publications with other content houses will not be available for selection in most cases.
      • The ASTD Learning System and related products are not available for selection.
    • In most cases, Infolines available for selection will have been released at least six months prior and have a list price of less than $25.
    • In most cases, research reports available for selection will have been released at least six months prior and have a member price of less than $199.
  • All members have complimentary access to the annual State of the Industry report, as well as whitepapers developed from many ASTD research reports.
  • Electronic publications selected as part of ASTD member benefits are intended for the sole and exclusive use of the named individual member, and may not be redistributed or shared with colleagues or other individuals.
  • Any benefit allotments associated with a membership will be canceled within seven days of the receipt of a written cancellation request to customercare@astd.org. A prorated refund will be processed to the original credit card or by return check to the original check issuer if there is at least 31 days of membership time remaining on the account.

ASTD Membership–T+D Subscription Replacement Policy

Effective January 1, 2014, ASTD will serve active members with digital and print subscriptions to our flagship publication, T+D magazine. Please review the policy below for important information about replacement requests for your print subscription.

  • It is the responsibility of each member to maintain accurate membership contact information at all times, including job title, company name, mailing address (including mailstop, floor, or suite, if applicable), phone number, and email address. To update your contact information, please contact customercare@astd.org.
  • ASTD will send a maximum of two (2) replacement print editions of T+D magazine per year.
    • Replacements will be sent via United States Postal System mail, and cannot be sent by courier, FedEx, UPS, DHL, etc under any circumstances.
    • Requests for replacement issues must be submitted in writing to customercare@astd.org, and must include verification of your current address.
    • Requests for replacement copies must be submitted within four (4) months of the cover date of the missing issue.
    • Replacement requests received after a member's active membership has lapsed without renewal will not be honored—ASTD will replace print copies of T+D magazine only for active members.
    • International delivery times vary greatly, and ASTD cannot be held responsible for the speed of delivery of magazines mailed outside of the United States. Please allow a minimum of eight (8) weeks for overseas delivery. Replacement requests from outside of the U.S. will not be honored until at least eight (8) weeks have passed since the magazine's mail date.
  • Members can access decades of T+D archives online at any time at www.astd.org/td.
  • If you would like to "go green" and opt out of print copies of T+D magazine, please email customercare@astd.org. (Please note that there is no price difference for opting out of the hardcopy magazine.)