October 2009 Table of Contents - Table of Contents

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Salesforce.com tries to bring social networki...

California to receive aid for green-jobs trai...

West Virginia: Job training funds dry up for ...

Businesses Look to Wellness Programs to Impro...

Australia: Warning on future skills shortfall

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October 2009

Training+Development

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2009 BEST Award Winners

In this challenging economy, where employees are expected to do more with less, learning professionals are being asked to ensure that employees have the skills to maximize their company’s core business strengths. These BEST winners adapted to these difficult economic conditions because they were prepared to communicate the value of learning to senior-level executives, linked learning programs and initiatives to business strategies, and found effective and efficient ways to deliver training.

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	2009 BEST Award Winners Cream of the Crop Includes 2009 BEST Winner Rankings & the BEST Awards Advisory Committee In this challenging economy, where employees are expected to do more with less, learning professionals are being asked to ensure that employees have the skills to maximize their company’s core business strengths. These BEST winners adapted to these difficult economic conditions because they were prepared to communicate the value of learning to senior-level executives, linked learning programs and initiatives to business strategies, and found effective and efficient ways to deliver training. + Free Article
	Sun Microsystems Menlo Park, California Maximizing on its innovative culture, Sun Microsystems finds the balance between the knowledge that people need and the ease and freedom that they want. Listen to the Podcast! Not an ASTD Member? Buy the e-print here!
	VF Asia Limited Hong Kong, SAR, China A small learning unit within a large corporation gets big results by attending to details. Listen to the Podcast! Not an ASTD Member? Buy the e-print here!
	Luxottica Retail North America Mason, Ohio Luxottica Retail, a global leader in eye care and eyewear, has locked in on providing employees with training that makes sense and makes an impact. Listen to the Podcast! Not an ASTD Member? Buy the e-print here!
	Gables Residential Atlanta, Georgia The real estate firm successfully executes learning imperatives with tech-savvy initiatives, plus a little fun and games. Listen to the Podcast! Not an ASTD Member? Buy the e-print here!
	CSC Falls Church, Virginia “I want to be the leading edge for my organization,” says this company’s CLO. From all accounts, she is. Listen to the Podcast! Not an ASTD Member? Buy the e-print here!
	DPR Construction Inc. Redwood City, California Since construction is no longer just a bricks-and-mortar business, DPR Construction’s Global Learning Group must be as agile as today’s dynamic market. Listen to the Podcast! Not an ASTD Member? Buy the e-print here!
	Brown-Forman Corporation Louisville, Kentucky Initiatives focusing on responsibility, brand education, and meaningful salesforce training take a strategic front seat. Listen to the Podcast! Not an ASTD Member? Buy the e-print here!
	Barilla America Inc. Bannockburn, Illinois Barilla America is creating a performance-based culture on both an individual and organizational level, with learning targeted in the middle. Listen to the Podcast! Not an ASTD Member? Buy the e-print here!
	Fallon Clinic Worcester, Massachusetts Leadership at Fallon Clinic reshapes the learning organization to bridge training excellence and patient satisfaction. Listen to the Podcast! Not an ASTD Member? Buy the e-print here!
	Suzlon Energy Ltd. Pune, India The fast-growing wind turbine industry is riding unpredictable breezes, but one savvy learning group is keeping the wind at its back. Listen to the Podcast! Not an ASTD Member? Buy the e-print here!
	Cream of the Crop The Rest of the Best Read below about more of the outstanding BEST winners of 2009. Of special note are some of the ways in which organizations harnessed Web 2.0 and social media technologies to garner meaning employee connections and learn valuable skills that meet company goals. Not an ASTD Member? Buy the e-print here!

	Long View // Keith Ferrazzi ++ CEO and Founder Ferrazzi Greenlight Los Angeles, California Keith Ferrazzi has been designated one of the world’s most “connected” individuals by both Forbes and Inc. magazines due to his extensive network of relationships. Ferrazzi Greenlight provides clients with consulting and training services both at the individual and organizational levels. His previous positions include chief marketing officer of Deloitte Consulting, chief marketing officer of Starwood Hotels, and CEO of YaYa Media. ++ Extra Content - Only Online! + Free Article
	Books // Preparation: The Key to T3 Success ASTD’s Ultimate Train the Trainer By Elaine Biech (ASTD Press, 304 pp., $139.95 [ASTD member price, $99.95]) Read all book reviews. Not an ASTD Member? Buy the e-print here!
	CAREER PATH // So You’ve Decided to Hang Up Your Shingle… By Judy Estrin Been laid off? Tired of the corporate uncertainty and constant worry about whether or not you’re going to have a job by the end of the quarter? Think there is a nice severance package in your future? These thoughts may lead you down the path to considering working from your new office—your home office. Not an ASTD Member? Buy the e-print here!
	DEVELOPMENT // EQ Boost By Harvey Deutschendorf It’s 11 o’clock. Have you measured the emotional intelligence of your staff? Not an ASTD Member? Buy the e-print here!
	Economy Case Study // Challenges Faced, Solutions Implemented By Kristin Carlsonn Silliker finds creative ways to keep learning and development programs high priority and low cost. + Free Article
	Economy Watch // Don’t Let Poor Writing Stifle Company Growth Letter from Jack E. Appleman + Free Article
	Editor's Note // Letter from T+D's Editor Committed to Excellence + Free Article
	FUNDAMENTALS // Taming Meeting Monsters By Mike Song, Tim Burress, and Vicki Halsey It’s tough to have a productive meeting with or without some of our peskier colleagues, but there is a solution. Not an ASTD Member? Buy the e-print here!
	INTELLIGENCE // The Rare Breed of Entrepreneurs By Ann Pace New research helps to bust a few long-held myths about entrepreneurship. Not an ASTD Member? Buy the e-print here!
	LEARNING BLUEPRINT // It's Story Time By Ann Kwinn Great storytelling skills can be learned. Training designers and facilitators know that a good story is priceless in practice. Not an ASTD Member? Buy the e-print here!
	RESEARCh // Mismanaged Transitions By Aparna Nancherla Many organizations provide little or no guidance for newly promoted employees. Not an ASTD Member? Buy the e-print here!
	Technology // Twitter: Inside the Enterprise, Up the Next Hill By Marcia Conner Humana employees find creative ways to keep social learning strong and effective, from the inside-in. Not an ASTD Member? Buy the e-print here!
	Workplace Rx // Sharing Success An international utility organization uncovers the key to creating a new vision and performance management system. Not an ASTD Member? Buy the e-print here!

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Stealing Focus at Work

Posted on October 26th, 2009

There is more at risk of being nabbed at work than just your lunch leftovers.

An OfficeTeam survey found that 29 percent of employees have had an idea stolen at work. Even more surprising is that 51 percent of these employees have done nothing about it in response.

In contrast, 26 percent of these employees spoke up to take credit for what was their idea while 13 percent told a manager and another 13 percent confronted the person who stole the idea.

OfficeTeam lists a few recommendations to prevent intellectual property theft in the workplace.

Also, look for patterns. Is one of your ideas being stolen a one-time occurrence, or is your work regularly attributed to others? This could be a sign that you are not assertive enough.

Finally, don’t act too hastily. If someone takes credit for your idea, make sure you hear his side of the situation. Similarly, if you are wrongfully given credit for someone else’s idea, make sure you clear up the situation to demonstrate your integrity.

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Updated October 21, 2009

Shifting the Shape of Mentoring

By Laura M. Francis

Rockwell Collins creates a global mentoring culture by listening to employees’ needs and embracing cutting-edge technology.

Cream of the Crop

The 2009 ASTD BEST Awards

The ASTD BEST Awards recognize organizations that demonstrate enterprise-wide success as a result of employee learning and development. These award-winning companies have made a strong investment in learning, created a safe and engaging learning environment, and used new and innovative technologies to design and deliver learning.

Challenges Faced, Solutions Implemented

By Kristin Carlson

Silliker finds creative ways to keep learning and development programs high priority and low cost.

Learning Gets Social

By Tony Bingham

A powerful force—unlike any in history—is altering the learning profession’s landscape.

The Long View: Keith Ferrazzi

CEO and Founder, Ferrazzi Greenlight

Keith Ferrazzi has been designated one of the world’s most “connected” individuals by both Forbes and Inc. magazines due to his extensive network of relationships. Ferrazzi Greenlight provides clients with consulting and training services both at the individual and organizational levels. His previous positions include chief marketing officer of Deloitte Consulting, chief marketing officer of Starwood Hotels, and CEO of YaYa Media.

The Long View: Steve Piersanti

President and Founder, Berrett-Koehler Publishers

Piersanti founded Berrett-Koehler, an independent publisher of progressive books on current affairs, personal growth, and business and management, in 1992. Former positions held by Piersanti include president of publisher Jossey-Bass, where he began his career as a promotional copywriter in 1977. Piersanti’s distinctions include receiving ASTD’s “Champion of Workplace Learning and Performance Award” in 2003

Don’t Let Poor Writing Stifle Company Growth

By Jack E. Appleman

If your role includes helping people enhance their careers, be sure to explain to them that poor writing can short-circuit their ability to climb to leadership roles.

They All Shine On

ASTD BEST Awards

Maximizing on its innovative culture, Sun Microsystems finds the balance between the knowledge that people need and the ease and freedom that they want.

Taming Meeting Monsters

By Mike Song, Tim Burress, and Vicki Halsey

We’ve all met them—peers and colleagues who make having a productive meeting practically impossible. Here is how facilitators can deal with them and forge ahead with the training department’s goals.

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Leaders As Teachers: High-Octane Teaching

By Ed Betof

The selection of your first leader-teacher is important. His success and influence with others will likely stimulate interest in teaching from those who are naturally inclined to do so.

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