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Rapid Retooling: Developing World-Class Organizations in a Rapidly Changing World

Rapid Retooling explains that organizational change is a cyclical process, and shows readers how to constantly and rapidly adapt—or “retool”—themselves, their employees, and their organization.

The Manager's Communication Toolbox

Every manager should excel in their ability to communicate with employees in order to increase employee engagement, productivity, and retention. Strengthen your skills and become a better manager today!

The Self-Aware Leader: A Proven Model for Reinventing Yourself

The Self-Aware Leader is a unique approach on how to become a more effective leader by increasing self-awareness in four pillars of leadership. By integrating the concepts of reinvention, servant leadership, and business transformation into a single framework that has been validated in research, The Self-Aware Leader emphasizes taking a calculated approach to change rather than merely reacting to change.

Telling Ain't Training, 2nd Edition

Chockfull of myth-busting research and ready-to-use tools, and delivered in a lighthearted and entertaining style, the updated, expanded, and enhanced second edition of Telling Aint Training sets new standards for the training industry.

Strategic Learning Alignment: Make Training a Powerful Business Partner

Strategic Learning Alignment shows you how to align your training initiatives to organizational strategy to ensure training stays relevant and is seen by business leaders as vital to the organizations success.

Sales Chaos: Developing Agility Selling Skills that Deliver Value Customers Expect

It doesn't matter if you are new to sales or a seasoned professional; Sales Chaos provides the key information any seller should know to turn the scientific theory of Agility Selling into more relevant sales conversations and bottom-line sales results.

10 Steps to Successful Virtual Presentations

Whether youre presenting training exercises, team meetings or a sales pitch, you can present like a pro, deal with technological glitches, appear calm under pressure, and deliver value-packed virtual presentations.

Coaching up and Down the Generations

Get ingenious tips for creating formal and informal coaching situations, developing opportunities to build relationships, and helping people of all generations become catalytic coaches and engaged performers.

10 Steps to Successful Social Networking for Business

A step-by-step plan for putting today's most influential, game-changing methods of communication to work for you, building your brand, cultivating customer loyalty, and driving bottom-line results.

Lead with Your Customer: Transform Culture and Brand into World-Class Excellence

Provides a step-by-step model for aligning your organizations brand and culture with your customer service practices to drive meaningful business results.