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Creating an Internal Certificate Program (PDF Download)

Learn to create an internal certificate program that strategically develops talent and addresses skill gaps, while aligning with organizational goals. 

Ensuring Learning Transfer (PDF Download)

Learning transfer occurs only when instructional analysis, design, and delivery, follow-through and evaluation all work together to support it. This Infoline will show you how to use a six discipline model to ensure that the training actually teaches the skills  learners need, learners are given opportunities to practice what they’ve learned, managers are engaged, and rewards, consequences, and systems all support new behaviors.

Creative Facilitation Techniques for Training (PDF Download)

This Infoline focuses on a variety of creative facilitation techniques for training and how to use them in many different environments.

Your Training Questions Answered (PDF Download)

This Infoline turns the content over to the membership, asking members what training questions they most want answered.

Training for Multiple Cultures (PDF Download)

This Infoline teaches you how to successfully adapt your training to other cultures.

How to Evaluate Instructional Materials

This Infoline presents 20 questions you should ask as you evaluate the effectiveness of your instructional materials.

Understand and Use Behavioral Styles

The ability to perceive and assess the behavioral styles of those around you is an acquired skill... [PDF Download Version]

12 Buenos Hábitos Para el Formador (12 Habits of Successful Trainers)

Una de las competencias ms relevantes para un profesional de formacin y desarrollo es la imparticin...

Fundamentos de la Formación Presencial (Basics of Stand-Up Training)

Para llevar a cabo con xito una sesin presencial no es suficiente...

Cómo Tratar a Los Participantes Difíciles (Managing Difficult Participants)

En cada clase hay interrupciones, un participante que monopoliza la conversacin, y otro que atiende una llamada...