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Making Smile Sheets Count

Smile sheets are often maligned as poor evaluation tools, despite their widespread use. Is it possible to make them a useful tool?

Evaluation Data: Planning and Use

How do you show that your training and performance improvement program meets the needs of the learners and the organization?

The Manager and Change Leader

The last in the four-part role series on workplace learning and performance profession, this volume...

Surveys from Start to Finish

Determining the need for a survey is a struggle most training professionals have faced. This Infoline takes...

Implementing Evaluation Systems and Processes (In Action Case Study Series)

Eighteen case studies from the global marketplace look at evaluation practices...

What Works: Training & Development

Five areas in the HRD Field are critically reviewed...

Measuring Return on Investment Vol. 2 (In Action Case Study Series)

This title presents additional case studies on how to prove the dollar-for-dollar ROI and worth...