From renowned ROI experts Jack and Patricia Phillips, this latest collection outlines how to measure the return-on-investment (ROI) of sales training programs and provides real-life case studies that demonstrate how to apply the principles of the ROI Methodology when evaluating these programs.
To get stakeholder buy-in for our performance improvement initiatives, we need to know enough about finance to speak knowledgeably about our function’s impact on the numbers. This Infoline will help you understand the four major areas of finance (revenue, assets, expenses, and liabilities); financial reporting; how to measure profitability; and how to apply financial measures to training and performance improvement programs.
To get stakeholder buy-in for our performance improvement initiatives, we need to know enough about finance to speak knowledgeably about our function’s impact on the numbers. This Infoline will help you understand the four major areas of finance (revenue, assets, expenses, and liabilities); financial reporting; how to measure profitability; and how to apply financial measures to training and performance improvement programs.
Proving that your training programs are effective is necessary for justifying costs, making improvements, and establishing and maintaining adequate budgets. “Demystifying Measurement and Evaluation” will show you how to determine business-driven objectives, devise practical ways to collect data, plan for measurement and evaluation, analyze data quickly, and accurately present data—in a way that is practical and accessible.
Proving that your training programs are effective is necessary for justifying costs, making improvements, and establishing and maintaining adequate budgets. “Demystifying Measurement and Evaluation” will show you how to determine business-driven objectives, devise practical ways to collect data, plan for measurement and evaluation, analyze data quickly, and accurately present data—in a way that is practical and accessible.
Informal Learning Basics will help training and development professionals leverage the power of informal learning in designing meaningful and cost-effective training programs and practices. By identifying informal learning experiences that happen every day on the job and suggesting ways to promote and facilitate those experiences, Informal Learning Basics provides you with the tools to capitalize on the informal learning opportunities which exist in your organization.
Measuring the Success of Coaching provides an approach for objectively measuring success in coaching, allowing you to develop effective and efficient coaching programs and to demonstrate the return on investment of these programs.
10 Steps to Successful Business Alignment offers a fresh,informative perspective on the challenge of achieving businessalignment. As the global recession has magnified the need fordemonstrable results from projects and programs in everyorganization, the need for understanding and delivering businessalignment has never been more important. Moving far beyond merelydefining the concept, this book demonstrates how to createalignment, provides insight on how to ensure alignment is properlypositioned at the outset of projects, and shows how to successfullyvalidate and maintain effective alignment over the entire lifespanof those projects. Written by a pair of globally recognized expertson business-related measurement and evaluation, 10 Steps toSuccessful Business Alignment provides managers, executives,and organizational leaders in every industry the tools required toachieve and sustain sound, sustainable business alignment.
How do you accurately and effectively measure return on investment(ROI) in training and performance improvement? Measuring ROI in Learning and Development, a new volumewith a focus on the international arena and including a selectionof case studies, provides detailed information on how to create,develop, and sustain a comprehensive ROI evaluation system. A focuson accountability in measuring ROI in learning and performanceimprovement programs has produced a book filled with functional,pragmatic suggestions and examples that can be implemented in thereal world.
The State of the Industry Report is ASTDs definitive reviewof workplace learning and development trends. This annual reportincludes organization benchmarking data from ASTD BEST Awardwinners, ASTD Forum members, and other organizations from 2002 todate.