How Social Media Tools Can Disrupt Community Violence

Tuesday, February 01, 2011 - by Jeff Frazier

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Cure Violence fuses technology with public art, health, and safety to help eradicate community violence.

The violence that plagues our world is reaching epidemic levels. In fact, community violence is one of the leading causes of death for people ages 15 to 44 years worldwide, accounting for 14 percent of deaths among males and 7 percent of deaths among females.

In 2008, approximately $5.75 trillion was spent worldwide to mitigate violent crimes, which equates to 9.5 percent of the worlds total gross domestic product. Various organizations, including police, social services, schools, families, healthcare, and many others, have worked for years to eradicate violence.

Despite best efforts, success has been frustratingly limited. This is mainly due to the fragmented and sovereign nature of individual organizations, resource shortages that cause turf battles, and a loss of urgency and focus caused by geopolitical influences such as the global financial crisis. Most important, centuries of conflict have caused people to think about violence the wrong way.

Treating violence as a public health epidemic

Criminology research consistently finds that approximately 6 percent of a given population accounts for up to one-half of all crime and two-thirds of all violent crime. People who have been arrested at least three times have more than a two-thirds chance of being arrested again. This disproportionate concentration of crime and violence in a relatively small subgroup suggests that changing the behavior of even a small number of the highest-risk youth could generate a notable drop in the overall volume of violence.

Given the ramifications of this research, much attention is being given to an emerging idea that social problems behave like infectious agents. What if violence, which is often casually referred to as an epidemic, actually moves through populations in the same way as influenza or other infectious diseases? Could that explain the sudden, dramatic rise of shootings in Chicago, even though other populous areas seem to have stabilized?

A catalyst for positive change

Today, the majority of people believe community violence cannot be eradicated. Despite these challenges, Cure Violence, a nonprofit partnership that fuses technology with public art, health, and safety, is successfully disrupting the epidemic of community violence. A critical component of Cure Violence is its application of social modeling.

Taken from the public health sector, social modeling identifies and isolates the source of a disease to stop its spread. Cure Violence uses an approach that reverses social modeling to identify leaders and enable them to promote positive change. In fact, a U.S. Department of Justice evaluation stated, The methodology [of social modeling] reduced shootings and [homicides] in designated cease fire zones by up to 70 percent.

How does it work? Cure Violence creates a positive epidemic by working with affinity groups to identify who among their constituents are the most effective catalysts for change. These credible messengers then communicate in their own voices to share personal experiences and influence their peers to make violence socially unacceptable. The end result is improved social behavior and lower instances of violence.

Credible messengers communicate through the personal networks they have already established with their mobile phones and social networking sites such as Facebook. Because these networks and technologies already exist, Cure Violence believes it can easily scale worldwide while operating with a very low cost structure.

Cure Violence further empowers credible messengers with Flip video cameras from Cisco to harness the powerful influence of personal video in persuading others to change their behavior. In fact, approximately 5,000 credible messengers currently are using Flip video cameras to engage their friends, family, and communities. Armed with their personal networks and video cameras, credible messengers are taking the lead as citizen journalists and activists.

Working with their Cure Violence instructors, they also are raising the level of discourse above that of typical online forums and setting a precedent for intelligent, thoughtful, and respectful contributions to the rapidly expanding conversation about stopping violence.

The cure: violence participatory environment

Because the process of changing behavior is labor-intensive, it is difficult to scale. The Cure Violence online forum addresses this issue by acting as a digital platform for credible messengers and interested groups to share their work (see Figure 1). Specifically, the Cure Violence digital platform

  • aggregates credible messenger videos and social media sites such as Facebook, MySpace, and Twitter
  • expands awareness among organizations working for a cure
  • creates a point of congregation and action
  • unifies efforts with a common voice and direction.

Figure 1| Cure Violence Website Aggregates Information, Expands Awareness, and Unifies Efforts

Source: Cure Violence, 2010

To encourage participation among educators and community groups, the Cure Violence platform also will host a space for collaboration on project ideas and curriculum development. These educational resources, created by both Cure Violence partners and the community, will be available to anyone to promote shifting social norms and to empower students to speak out for change in their own words. Employing video, SMS, cell phone cameras, or discussion-based forums, these projects can be realized in the classroom or by individuals, and then aggregated into the Cure Violence program. As networks continue to broaden, real change becomes possible, fueled by productive ideas, strategies, and voices that previously went unnoticed.

Gaining momentum

Cure Violence already is having a positive impact. In just five months, a local affinity group has added more than 40,000 followers on Facebook. Cure Violence also expects to shape public policy through new funding mechanisms, improve education by using social media to change behavior, increase public safety by developing new forms of community cooperation, and facilitate economic development and better quality of life through reduced violence.

Expanding Cure Violence worldwide

Cure Violence is a movement. The power of the network and high-definition, personal video cameras, such as the Flip, give a new voice to youth, families, and anti-violence supporters. Cure Violence can benefit every community affected by violence and stymied by the traditional way of attacking the problem. Cisco, in conjunction with political, public safety, public health, and education leaders, is working with Cure Violence to expand the program worldwide.

As an initial step, Cure Violence will launch a pilot in the Chicago area in 2010. The program will expand to connect a total of five cities in the United States over a unified platform. A long-term goal is to extend Cure Violence to 12 major cities worldwide.

How to get involved

Throughout history, every meaningful change started with a small group of trusted, highly connected people. History is being made again. Cure Violence has proven an effective way to change antisocial behavior and expand the conversation so others can experience success in eliminating the violence epidemic. To get involved, become an advocate for Cure Violence by visiting the programs website at www.cureviolence. com. You may also contact Jeff Frazier at jefrazie@cisco.com or Lincoln Schatz, founder of Cure Violence, at lincoln@cureviolence.com.

Note: Article is excerpted from ASTD's The Public Manager (Winter 2010).

How Social Media Tools Can Disrupt Community Violence

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