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January 28, 2009 - by Paula Ketter
Faced with an increasingly competitive marketplace and an iconic brand whose service levels had been sliding for at least a decade, Intercontinental Hotels Group created a new service platform to bring about change in the brand's culture. The objective was to support th... More »
January 28, 2009 - by Josh Bersin
Many chief learning officers are finding themselves in the middle of organizational changes. Our recent TalentWatch research showed that organizational restructuring is now one of the biggest initiatives facing business. Thirty percent of respondents cited a new top man... More »
January 28, 2009 - by ASTD Staff
The Debate over Corporate Social Responsibility Steven K. May, George Cheney, and Juliet Roper (editors) Oxford University Press When this book was published two years ago, the promotional copy asked: "Should business strive to be socially responsible, and if so, how?" ... More »
January 28, 2009 - by Ann Pace
Corporate social responsibility (CSR) has emerged from buzz-word status and a growing trend in the workplace to its current standing as a common organizational adherence. It is a concept whereby an organization takes responsibility for the impact of its activities on em... More »
January 28, 2009 - by Rex Davenport
Teresa Roche, Agilent Technology's chief learning officer, talks with Learning Executives Briefing about the company's leadership development program and the role of leadership development in corporate strategy. Agilent Technologies is the world's premier measurement co... More »
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