When Booking a Flight The website Bringo (1) provides the revolutionary service of preventing the caller from being caught up in the hassle of the phone tree, a system used by travel companies including airlines, travel agencies, bus companies, and car rental agencies. ... More »

Learning Technologies

Business Impact , Engagement , Innovation , Training and Development - General , Trends

Whale Done!: The Power of Positive Relationships Kenneth H. Blanchard, Jim Ballard, Chuck Thompkins Simon & Schuster Is it just us, but are there that many lessons to be learned from sea creatures? (See another review on this page extolling the genius of penguins.) ... More »

Learning & Development

Business Impact , Change Management , Delivering Training , Engagement , Training and Development - General

In 2004, Langham Place Hotel boldly opened a luxury, five-star hotel in an older, rundown part of Hong Kong. To attract business to this unconventional location, the hotel offered a range of hi-tech facilities, including wireless broadband Internet connectivity througho... More »

Learning & Development

Delivering Training , Designing Learning , Engagement , Human Performance Improvement , Innovation , Measuring and Evaluating