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Does Workplace Diversity Matter?

The headline above may immediately send some into paroxysmal fits. I know that when I saw a similar headline recently it stopped me in my tracks. Of course, in a high-minded, I-want-to-teach-theworld- to-sing-in-perfect harmony kind of way, diversity is essential. But a... More »

Caterpillar Aligns Learning with Business Enterprise

Paula Ketter

One of the greatest challenges of managing training is partnering with the entire business enterprise to ensure alignment, commitment, support, and results. Given the global nature and decentralized culture of Caterpillar, addressing this challenge was a daunting task. ... More »

Important Facts About the Learning Industry

As Andrew Paradise, ASTD research analyst, notes in the 2007 report: benchmarking research matters. "This is important data that helps you understand whether the level and types of investments you are making are on par with similar organizations," he writes. "And most i... More »

Culture and Learning

In recent experiences with two companies, I have had the opportunity to be right at the center of efforts involving the corporate culture. In one position, I was involved in helping to define and launch a new culture. More recently, my work involved the reinforcement of... More »

Human Performance Measurement and Management: The Past Meets the Future

Business managers today must keep watch over a much wider horizon, and they need to process increasingly onerous amounts of information. Yet their ability to devote attention to all the areas in the span or accountability is limited, and so they need information that is... More »