May 30, 2007
Cyborlink (1) is a quick-reference website illustrating global
manners and customs provided through the International Business
Center (2), a not-for-profit organization that operates as an
information resource to the international business community.
Cyborlink is divide...
Damage Control: Why Everything You Know About Crisis
Management Is Wrong Eric Dezenhall and John Weber Penguin Group When we heard this book mentioned on NPR we knew we had to seek it
out. What we liked most about it is the authors' suggestion that
the way many organiza...
At Farmers Insurance Group, district managers are responsible for
increasing the volume of policies and premiums through the
recruitment and development of new agents and increasing the
productivity of existing agents (14,000 nationwide). The
development of successful d...
May 30, 2007
The disasters, public relations screw-ups, manufacturing meltdowns,
and good old-fashioned mistakes make the network news almost every
week, it seems. The scenario is familiar: Whether it's weather that
swamps an airline's ground operations, or bagged lettuce or dog
Head of Global Training Charles Jennings, since his arrival at
Reuters six years ago, has been going against the flow when it
comes to training employees at the massive media company. Jennings
stresses informal on-the-job training where employees can learn or
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