May 30, 2007 - by ASTD Staff
Cyborlink (1) is a quick-reference website illustrating global manners and customs provided through the International Business Center (2), a not-for-profit organization that operates as an information resource to the international business community. Cyborlink is divide... More »
Damage Control: Why Everything You Know About Crisis Management Is Wrong Eric Dezenhall and John Weber Penguin Group When we heard this book mentioned on NPR we knew we had to seek it out. What we liked most about it is the authors' suggestion that the way many organiza... More »
At Farmers Insurance Group, district managers are responsible for increasing the volume of policies and premiums through the recruitment and development of new agents and increasing the productivity of existing agents (14,000 nationwide). The development of successful d... More »
May 30, 2007 - by Rex Davenport
The disasters, public relations screw-ups, manufacturing meltdowns, and good old-fashioned mistakes make the network news almost every week, it seems. The scenario is familiar: Whether it's weather that swamps an airline's ground operations, or bagged lettuce or dog foo... More »
Head of Global Training Charles Jennings, since his arrival at Reuters six years ago, has been going against the flow when it comes to training employees at the massive media company. Jennings stresses informal on-the-job training where employees can learn or find neede... More »
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