Cisco Onboarding Program Provides Blueprint for Success

Michael Laff

Rather than a loose collection of disjointed events, onboarding programs must be holistic, comprehensive, and well-orchestrated. A needs assessment at Cisco suggested that the corporation's sales onboarding program was a set of legacy offerings that failed to adequately... More »

ResMed Upskills Salesforce With Critical Ventilation Knowledge

Paula Ketter

To equip sales representatives with the knowledge and skills to sell ventilation equipment, effectively support the business need to drive revenue from the ventilation market, and help key customers in the ventilation industry, ResMed created Achieve Ventilation, a prog... More »

Sun Shines Brightly on Storage University

Paula Ketter

To hit revenue targets after acquiring Storage Tech in 2005, Sun Microsystem needed to quickly upskill its new sales workforce. Sales representatives from both Storage Tech and Sun Microsystems had to quickly learn each other's storage product portfolios. Given their he... More »

Shattering the Myths of People With Disabilities

Paula Ketter

The IT-BPO company in India created a platform where people with disabilities are successfully hired and nurtured to their fullest potential in a truly inclusive environment. The company has 287 people with disabilities (about 1.5 percent of its workforce) employed in v... More »

MTR Instills a Culture of Work Improvement and Productivity

Paula Ketter

MTR Corporation faced external and internal business challenges between 2003 and 2005. Externally, Severe Acute Respiratory Syndrome (SARS) triggered an economic downturn in Asia, and internally, the number of work improvement projects and cost savings began to drop. MT... More »