February 15, 2007 - by ASTD Staff
ConnectiCare of Farmington, Conn., recognized that fact. The managed care company, a 2006 ASTD Excellence in Practice winner, found success in customer service training by instituting a year-long customer service initiative called "The Royal Treatment." Seeking to impro... More »
January 03, 2007 - by ASTD Staff
Fortune magazine has again ranked QUALCOMM as one of the Best Companies to Work For. The company ranked 14 on the recently released 2007 list, improving on its no. 23 ranking a year ago. In 2005 and 2006, the company was recognized by ASTD as one of a handful of compani... More »
December 03, 2006 - by ASTD Staff
As a reflection of an industry-wide problem confronting the health care field, Texas hospitals have been experiencing acute shortages among nurses and allied health professionals. The University Health System (UHS) in San Antonio was no exception. UHS is a 604-bed, acut... More »
November 03, 2006 - by ASTD Staff
Hiring, retaining, and developing a workforce that includes a high proportion of high-performing engineers, scientists, and computer scientists was a critical challenge for the Lawrence Livermore National Laboratory. And it addressed the challenge through a unique dista... More »
October 03, 2006 - by ASTD Staff
The Social Security Administration (SSA) Office of Systems (OS) in Baltimore employs more than 3,200 Information Technology professionals skilled in a wide variety of specialties. As Social Security has automated processes and improved efficiencies during past years, th... More »
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