Culture of Long-Term Performance

ASTD Staff

At Farmers Insurance Group, district managers are responsible for increasing the volume of policies and premiums through the recruitment and development of new agents and increasing the productivity of existing agents (14,000 nationwide). The development of successful d... More »

After the Flood

Rex Davenport

The disasters, public relations screw-ups, manufacturing meltdowns, and good old-fashioned mistakes make the network news almost every week, it seems. The scenario is familiar: Whether it's weather that swamps an airline's ground operations, or bagged lettuce or dog foo... More »