January 28, 2009 - by Ann Pace
Corporate social responsibility (CSR) has emerged from buzz-word status and a growing trend in the workplace to its current standing as a common organizational adherence. It is a concept whereby an organization takes responsibility for the impact of its activities on em... More »
January 28, 2009 - by ASTD Staff
The Debate over Corporate Social Responsibility Steven K. May, George Cheney, and Juliet Roper (editors) Oxford University Press When this book was published two years ago, the promotional copy asked: "Should business strive to be socially responsible, and if so, how?" ... More »
January 28, 2009 - by Paula Ketter
Faced with an increasingly competitive marketplace and an iconic brand whose service levels had been sliding for at least a decade, Intercontinental Hotels Group created a new service platform to bring about change in the brand's culture. The objective was to support th... More »
January 28, 2009 - by Paul Harris
With the economy in the soup and corporate training departments braced for their traditional role as sacrificial lamb, the mood within training circles is surprisingly mixed. With some notable exceptions, training managers and suppliers alike are discovering positive tr... More »
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