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Game-Based Learning: Worth the Hype?

Paul Harris

Hilton Hotels Corp. training executive David Kervella thinks so. But classroom instruction can't effectively teach hotel employees how to interact properly with guests, he says. So Kervella, senior manager, brand education at Hilton, proposed that the giant hotel firm c... More »

Welcome to the Webvolution

Karl M. Kapp

Stepping Into a New Era To many, virtual worlds sound more like science fiction than a practical business tool. Overcoming the resistance to virtual worlds for training purposes can be addressed by following four specific steps that will help the learning and developmen... More »