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Assessing Competencies Starts With a Measurable Competency Model

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William J. Rothwell

To assess competencies, learning and performance professionals, not just performance professionals, must work with a competency model that is measurable. A measurable competency model identifies the competencies of the position or job, as well as the behavioral indicato... More »

Human Capital Strategy for Social Media

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Catherine Zhou

A human capital strategy for social mediaorganized around defining talent needs, discovering sources of talent, developing talent for ongoing high performance, and deploying talent to the most appropriate areas of the businessis critical to a companys ability to effecti... More »

Practical Advice for Bringing Professional Continuing Education Online

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Brian Giuffrida

The challenge to creating an online continuing education program is how to move education content in a way that provides the best possible learning experience for the student, and the easiest all around management experience for the organization providing the content. T... More »

Sticking to the Agreement Is Critical

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Beverly Scott

Because the agreement is the culmination of the contact phase, it is tempting to gloss over finalizing the agreement. This is especially true when consultant and client know each other and have worked together before. Nevertheless, many internal consultants who were int... More »

Training: An Opportunity to Communicate Organizational Values

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Swati Karve

Failure to be ethical in leadership and management leads to immense losses at both the personal and corporate levels. That makes organizational values and ethics important for all stakeholders in the business, including employees, shareholders, and the general public. More »