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June 20, 2009 - by Michelle LaBrosse
We live in a time when everything keeps getting faster. That means your projects need to move too. Is your project cruising in the fast lane or stuck in traffic? To keep a project moving fast, the project team, team leader and project sponsor all have to remove or preve... More »
June 08, 2009 - by Pat Galagan
Savvy trainers are using micro-blogging to foster informal learning and meet likeminded peers. Heres a scenario to give trainers pause. Youre presenting at a conference. Minutes into your session, a number of people are tapping furiously at their phones or reading incom... More »
June 04, 2009 - by Terrence L. Gargiulo
Are you experiencing the fatigue of the mobile warrior? Its great to travel and work remotely, but sometimes it can wear you down. Even Superman needed a place where he could be himself and rechargehis Fortress of Solitude. Here are five of my favorite tips to keep your... More »
June 04, 2009 - by Jim Hornickel
Customer service is a commonly used phrase that, unfortunately, has come to mean almost nothing. At its heart, though, the phrase conveys the essentials of great interactions. Lets analyze it. Customer: most commonly defined as one who pays for goods or services. Servic... More »
June 04, 2009 - by Donna M. Grossman
Whether your job fell victim to the current economic crisis or youre simply seeking the next position to enhance your career, its important to take some time to make sure youre going after the right things. A few simple steps can help. Conduct a self-assessment First, d... More »
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