The Art of People-Whispering

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I dont know about you, but I sometimes long for the relative simplicity of the 1970s and 1980s. As a consumer, life seemed more straightforward. I had a checking account, a money market account, and a few stocks. As a recent college graduate, I worked for Chase Manhatta... More »

A Performance Consulting Approach to Helping Small Business Owners

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In my work I meet many small business owners (SBOs) who are very skilled at their crafts but who lack a broad understanding of how to build and operate a business. Consequently, their companies are profitable enough to remain open, but do not generate a livable income. ... More »

Uncommon-Practice Leadership

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Calling an apple an orange doesnt make it one, nor does labeling someone a leader magically transform her into one. In fact, true leadership doesnt come with a title or position, nor is it assignable by level of authority. Leadership doesnt emerge at the conclusion of a... More »

How to Make a Mind Map

Mind Mapping is a note-taking system that uses images, color, words, and number arranged in a connected, radiant, and hierarchical structure. The term Mind Map was created by British author and psychologist Tony Bruzan. Originally devised as a way of helping people lear... More »

Make Games Fun—and Effective

As we move closer to the time when virtual reality, intelligent tutoring, 3D gaming, and just plain games inundate the training space, it would serve us well to examine exactly why games are beneficial. More importantly, we need to understand why games work. More »