March 04, 2008 - by Holly Burkett
If you're a training professional seeking to show the contribution of learning and development to the business, the action-planning process is a proven transfer and measurement strategy to add to your toolkit. A call center implements an intensive customer service train... More »
March 04, 2008 - by Oscar J. Franco
Jorge worked in South America as a top executive in one of the branches of an international organization. When his company decided to downsize personnel, Jorge was offered a transfer to the companys headquarters in the United States. Jorge and his family headed to North... More »
March 04, 2008 - by Barbara Giamanco
Holding onto your valued workers doesnt end with a competitive paycheck. It requires an environment of great management, open communication, empowerment, and recognition. While the U.S. economy may be growing at a rate of 3 to 4 percent each year, employers are seeing a... More »
March 01, 2008 - by Ralph Vacca
Is there anything to the buzz about learning games, or are we walking down the road to another unfulfilled promise? More »
March 01, 2008 - by Ryann K. Ellis
There are many factors to consider before fully adopting this software solution for your business. More »
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