Designing Classroom Exercises for Highly Technical Content

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Sarah Wakefield

Good training helps companies develop happy and productive workers. If organizations are going to spend thousands of dollars on conducting training for their employees and thousands more in lost productivity from taking employees away from their jobs for training, t... More »

Why Organizations Use Competencies

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William J. Rothwell

Knowledge of competencies and competency modeling is increasingly important for workplace learning professionals tasked with learning results. Most front-line learning and performance professionals and their managers have encountered competencies or competency modeling ... More »

Knowing Your Business

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Rita Smith

Knowing your business is about understanding how your organization makes money, which includes understanding the key elements of revenue, expenses, and profit. It is also about understanding your business partners key financial metrics and why these are important to the... More »

Build It and They Will Come

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Melissa Westmoreland

Several years ago an associate told me about a training department he inherited from a merger that operated in a way he described as, Build it and they will come. This group had spared no expense in creating the most lavish and well-produced products he had ever seen. P... More »