The 3 Conditions of Accountability

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Jeff Grimshaw

There are three kinds of employees. Saints are always accountable. Sinners arent. Most employees are save-ables. Sometimes save-ables make good choices; sometimes they dont. Theyll consistently perform and do the right things, but only under certain conditions. To creat... More »

The Naked Consultant

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Patrick Lencioni

In the late 1990s, I helped start a management consulting firm called The Table Group. which provides a variety of services to a wide range of clients in just about every respectable industry imaginable. From the beginning we adopted a simple informal approach to servin... More »

Utilizing Phillips’ ROI Model to Evaluate Human Services Programs

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Carl Rabun

National social services agencies are dealing with the implications of the changes in federal and state Welfare to Work (WTW) program regulations brought about through the 2005 Deficit Reduction Act (DRA). The policies put in place by the new regulations have created an... More »

The Art of Coaching: An Interview with David C. Logan and John King (Part One)

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George Hall

David C. Logan and John King believe that a real leader at any level is also a coach. The key to problem solving is identifying the right problem from the beginning and saying what youll do about it. In this two-part interview to be published in the March and April issu... More »